What are the responsibilities and job description for the Chief Operating Officer (COO) – Strategy & Operations - Airline Industry position at TETRAHED INC?
Job Summary
We are seeking a strategic and results-driven Chief Operating Officer to lead the overall operations, enhance business performance, and drive scalability & growth at airline ticketing. The ideal candidate will have experience in the travel industry, e-commerce, or online marketplaces and a deep understanding of scaling digital businesses, optimizing operations, and improving customer experience.
Key Responsibilities
We are seeking a strategic and results-driven Chief Operating Officer to lead the overall operations, enhance business performance, and drive scalability & growth at airline ticketing. The ideal candidate will have experience in the travel industry, e-commerce, or online marketplaces and a deep understanding of scaling digital businesses, optimizing operations, and improving customer experience.
Key Responsibilities
- Oversee end-to-end operations of airline ticketing online travel booking platform.
- Lead the strategy for growth, partnerships, and customer acquisition in alignment with business goals.
- Work with major airline partners to negotiate deals that enhance customer benefits.
- Drive data-driven decision-making to improve profitability and market competitiveness.
- Strengthen customer service, technology integration, and process automation.
- Implement cost-effective operational strategies to ensure the lowest airfares while maintaining service quality.
- 12 years of leadership experience in online travel, e-commerce, or SaaS platforms.
- Expertise in business scaling, strategic partnerships, and operations management.
- Strong understanding of customer experience, airline partnerships, and revenue models.
- Ability to lead cross-functional teams and implement automation for operational efficiency.
