What are the responsibilities and job description for the eCommerce Project Manager position at Tetrahed?
Job Details
Job Summary:
We are seeking a highly motivated and experienced eCommerce Project Manager to lead and deliver strategic digital commerce initiatives. In this role, you will manage the end-to-end lifecycle of eCommerce projects ranging from website development and platform migrations to digital marketing integrations and performance optimizations. You will work closely with cross-functional teams including marketing, IT, UX/UI, product, and third-party vendors to ensure projects are delivered on time, within scope, and budget.
Key Responsibilities:
- Lead and manage eCommerce projects from initiation to completion, including planning, execution, monitoring, and closure.
- Collaborate with stakeholders to define project scope, objectives, and deliverables that support business goals.
- Coordinate cross-functional teams including designers, developers, marketers, and data analysts.
- Manage timelines, budgets, and resources, and proactively identify and resolve issues or roadblocks.
- Work with platforms such as Shopify, Magento, Salesforce Commerce Cloud, or WooCommerce (experience with one or more is a plus).
- Ensure seamless integrations with payment gateways, inventory systems, ERP/CRM platforms, and analytics tools.
- Monitor and report on key performance indicators (KPIs) such as conversion rates, page speed, user engagement, and customer satisfaction.
- Ensure compliance with digital accessibility, security, and privacy standards (GDPR, PCI-DSS, etc.).
- Act as a liaison between technical teams and non-technical stakeholders, translating business needs into functional requirements.
- Continuously assess opportunities for improvement in website functionality, UX, and customer journey.
Qualifications:
- Bachelor s degree in Business, IT, Marketing, or a related field (Master s preferred).
- 4 years of project management experience, preferably in an eCommerce or digital agency environment.
- Proven track record of delivering complex eCommerce projects on time and within budget.
- Strong understanding of eCommerce platforms, CMS, web analytics (e.g., Google Analytics), SEO, and digital marketing best practices.
- Familiarity with Agile/Scrum and Waterfall project management methodologies.
- Experience with project management tools (e.g., Jira, Asana, Trello, MS Project).
- Excellent organizational, communication, and stakeholder management skills.
- PMP, PRINCE2, or Agile certification is a plus.
Preferred Skills:
- UX/UI understanding and ability to collaborate on wireframes and mockups.
- Knowledge of digital advertising platforms (Google Ads, Meta, etc.).
- Experience with A/B testing, CRO, and personalization strategies.
- Understanding of API integrations and headless commerce architecture is a bonus.
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