Front Desk Coordinator

We are a private practice in Seguin, TX area looking for an administrative office professional (medical experience preferred) who is passionate about helping people and interested in developing a career in the field of Audiology. Duties include greeting patients, managing multi-line phone system, patient scheduling, insurance verification and general office tasks. If you’re a person who is motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing, our organization is exactly what you’ve been looking for! CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

• People-oriented
• Independent -- enjoys working with little direction
• Customer-centric with great listening and closing skills
• Organized with excellent follow-up skills
• A multi-tasker
• Forward thinking
• Eager to go “above & beyond” in the service of our practice and our patients
• Friendly & compassionate
• A great teammate
• Reliable and punctual
• Ability to remain calm in very busy environment

The following responsibilities are central to the role:

• Data entry, scheduling, and confirming appointments
• Insurance verifications & prior authorizations
• Maintain patient records & manage patient charts
• Extensive Customer Service utilizing email, phone calls, and in-person interactions

To insure success in the role candidates should also possess EXPERIENCE & SKILLS in the following areas:

• Demonstrated experience building strong and positive relationships with patients or customers
• An ability to communicate verbally & in writing with utmost clarity
• Proficiency with MS-Office & other medical practice software
• HIPAA compliant

Priority will be given to applicants with front office and/ or medical office experience.

Benefits include:

-Competitive base hourly pay plus monthly KPI bonuses and commissions. 

-Pay Time Off

-Healthcare Stipend

Job Type: Full-time

Hours 8:30am - 5:00 pm Mon- Thurs and 8:30-1pm on Fridays.