Medical Receptionist I

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens ourwhich are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing / insurance processing and inquiries.

What you need to know

Salary : Compensation will be commensurate to the selected hire’s experience.

Resume / Cover Letter : A cover letter and resume are strongly recommended.

Required Education and Experience

High school diploma or equivalent

Two years of related experience

Knowledge, Skills, and Abilities

Must be skilled in the operations of a medical office

Working knowledge of word processing software

Basic computer and typing skills, keyboarding

Interpersonal and communication skills

Ability to plan and organize effectively

Knowledge of HIPAA guidelines

Ability to multi-task and work cooperatively with others

Experience working with individuals and communities

Responsibilities

Patient Phone Calls : Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.

Check-In Patients at Front Desk : Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in / out. Scan insurance cards and IDs. Assist patients with kiosk.

Other Billing Projects : Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Performs other duties as assigned.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

with Texas A&M contributing to employee health and basic life premiums

of annual paid holidays

Up to and at least each month

Automatically enrollment in the

Health and Wellness :

Professional Development : All employees have access to free training, webinars, and limited financial support to attend conferences, workshops, and more

for completing a degree while a Texas A&M employee

a program at Texas A&M that has been built by employees, for employees