What are the responsibilities and job description for the Medical Receptionist I position at Texas A&M Health?
Job Description
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens ourwhich are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who we are
As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.
What we want
The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing / insurance processing and inquiries.
What you need to know
Salary : Compensation will be commensurate to the selected hire’s experience.
Resume / Cover Letter : A cover letter and resume are strongly recommended.
Required Education and Experience
High school diploma or equivalent
Two years of related experience
Knowledge, Skills, and Abilities
Must be skilled in the operations of a medical office
Working knowledge of word processing software
Basic computer and typing skills, keyboarding
Interpersonal and communication skills
Ability to plan and organize effectively
Knowledge of HIPAA guidelines
Ability to multi-task and work cooperatively with others
Experience working with individuals and communities
Responsibilities
Patient Phone Calls : Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.
Check-In Patients at Front Desk : Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in / out. Scan insurance cards and IDs. Assist patients with kiosk.
Other Billing Projects : Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Performs other duties as assigned.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
with Texas A&M contributing to employee health and basic life premiums
of annual paid holidays
Up to and at least each month
Automatically enrollment in the
Health and Wellness :
Professional Development : All employees have access to free training, webinars, and limited financial support to attend conferences, workshops, and more
for completing a degree while a Texas A&M employee
a program at Texas A&M that has been built by employees, for employees
