Academic IT Coordinator

Job Title

Academic IT Coordinator

Agency

Texas A&M University Health Science Center

Department

Academic Affairs

Proposed Minimum Salary

Commensurate

Job Location

Dallas, Texas

Job Type

Staff

Job Description

Our commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values () which are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry () in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The College of Dentistry is looking for an Academic IT Coordinator to serve in the Office of Academic Affairs providing technical support for the classroom as well as hybrid and online course.  We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.

What you need to know

Proposed Salary : $45,000.00 - $50,000.00 annually (Commensurate to selected hire's qualifications)

Work Schedule / Location : This is an on-site role with a typical schedule of Monday - Friday 8am to 5pm.

Cover Letter / Resume : A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV / Resume.

Qualifications

Required Education and Experience :

Bachelor’s degree in applicable field or equivalent combination of education and experience.

Two years of related experience in supporting technology in the classroom and for online courses in an academic environment.

Required Knowledge, Skills, and Abilities :

Knowledge of word processing and spreadsheet applications.

Knowledge of multi-media and software or related programs.

Ability to multi-task and work cooperatively with others.

Preferred Qualifications :

Four years of experience as an instructor or course builder in one of the three leading Learning Management Systems : Blackboard Learn / Ultra, Canvas, and / or Brightspace D2L.

Two years of experience leading webinars using a major technology such as Zoom, WebEx, Collaborate Ultra, or comparable web conferencing system.

Two years of experience with proctoring and troubleshooting online exam software (HESI, Examsoft, Examity, APEA, and other comparable products).

Experience in higher education.

Strong presentation skills.

Job Responsibilities :

Academic Technology Support

Provides technical support and training for academic technology software and systems.

Serves as key point of contact to orient new faculty and students to local campus resources.

Coordinates computer-based testing technology support for faculty and students.

Uses technology tools to collect data for the learning and development of projects.

Provides guidance for faculty and / or staff on emerging or new technologies related to instruction.

Maintains and troubleshoots audio-visual technology equipment.

Designs and creates instructional web pages for faculty and others.

Conducts or assists with training workshops and seminars on use of course management technology.

Develops and updates tutorials and online resources.

Coordinates computer-based testing technology support for faculty and students.

Device Management

Organizes and oversees loaner IT device program for the Office of Academic Affairs, ensuring to maintain compliance with Texas A&M Health IT device policies

Make recommendations on new device acquisitions.

Create and manage IT device replacement schedule.

Quality Assessment

Monitors course development progress.

Assists in assessing online course quality.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.

Health () , dental () , vision () , life and long-term disability insurance () with Texas A&M contributing to employee health and basic life premiums.

12-15 days () of annual paid holidays.

Up to eight hours of paid sick leave ()  and at least  eight hours of paid vacation each () month.

Automatic enrollment in the Teacher Retirement System of Texas.

Health and Wellness : Free exercise programs and release time () .

Professional Development : All employees have access to free  LinkedIn Learning ()  training, webinars, and limited financial support to attend conferences, workshops, and more.

Employee Tuition Assistance () and Educational Release time () for completing a degree while a Texas A&M employee.

Instructions to Applicants : Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and / or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity / Affirmative Action / Veterans / Disability Employer.

Salary : $45,000 - $50,000