Front Desk Receptionist

Texas Carriers Mexico is a dynamic and fast-growing transportation & logistics company dedicated to delivering exceptional transportation solutions for every customer in various modes. We pride ourselves on a collaborative and innovative environment, where talented individuals can thrive and make a real impact in the logistics industry with the aid of cutting-edge technologies that help capitalize on providing a competitive and world-class experience, from start to finish. We thrive on providing solutions to our customers and strive to make a difference. Our day-to-day activities are carried out with four core values: putting our customers and their needs first, effective communication and accountability, being a team-player, and maintaining a growth-mindset.

About the role:

As the first point of contact for clients, drivers, and visitors, the Receptionist at Texas Carriers plays a crucial role in ensuring smooth day-to-day operations and maintaining a professional image for the company. This position requires excellent communication skills, strong organizational abilities, and a friendly demeanor to manage various administrative tasks effectively.

Key responsibilities:

• Greet visitors, clients and drivers warmly, ensuring a positive first impression.
• Answer and direct phone call to the appropriate departments or personnel.
• Manage incoming and outgoing mail and package
• Provide information about the company services and address client inquiries.
• Assist drivers with check-ins, paperwork, and any issue they may encounter.
• Maintain an organized reception area, including managing office supplies and equipment.
• Perform data entry tasks, meetings, and coordinate conference room.
• Relay messages and information to relevant departments such as dispatch, accounting, etc.
• Adress and resolve minor issues or escalate them to the appropriate personnel as needed.
• Handle customer complaints or concerns with professionalism and efficiency.
• Maintain confidentiality and handle sensitive information with discretion.

Minimum Qualifications:

• High school diploma or equivalent, additional administrative training is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Basic understanding of trucking operations and logistics is beneficial.
• Ability to engage with customers and vendors in a friendly and courteous manner.
• Attention to detail
• Proficient in Microsoft Office Suite, especially Microsoft Excel
• Proficient in QuickBooks Desktop
• Basic understanding of clerical procedures and systems such as recordkeeping and filing
• Ability to work independently and identify and solve problems
• Ability to organize and prioritize work

Benefits:

· Weekly pay along.

· Opportunities for career growth and professional development

· Collaborative and supportive work environment

Job Types: Full-time, Contract

Pay: $12.00 - $14.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Work Location: In person

Salary : $12 - $14