What are the responsibilities and job description for the Program Specialist III (Holder Education and Reporting) position at Texas Comptroller of Public Accounts?
Applications must be filed at https://capps.taleo.net/careersection/304/jobdetail.ftl?job=00049241&tz=GMT-05:00
Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
Click here to see an inside look at the Texas Comptroller’s office
General Description
The Unclaimed Property Division is responsible for administering the state’s unclaimed property program and returning abandoned property to its rightful owners.
To accomplish this objective, division staff receives and processes property reports from holders; provides information and assistance to claimants; verifies and processes claims, evaluates data for system implementation and manages the contract audit and voluntary disclosure programs. Owner outreach efforts include posting available properties on two online searchable databases ( ClaimItTexas.gov and Missingmoney.com ) and owner notice mailings.
We are looking for team members that are detailed-oriented, analytical, and have excellent customer service skills. This position is located in the Holder Education and Reporting Section. We are looking for individuals who are self-motivated with excellent organizational skills and/or marketing (outreach) skills.
This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications
Minimum Qualifications
One additional year responding to customer telephone and email inquiries or preparing and delivering presentations, or outreach/marketing experience may substitute for thirty semester hours of the educational requirement with a maximum substitution of 120 semester hours (four years).
In this role you will:
At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Veterans:
To receive veteran's preference, a copy of your DD214 (Member 4) is required.
Surviving Spouses or Orphans must provide DD 1300 or DD 214.
Required documents must be attached to the application when it is submitted in order to receive veterans’ preference.
Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.
Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions ; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide . The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com , http://www.onetonline.org , https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.
Important Note to the Candidate:
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
Applicants should ensure that their education and work history are complete on their application. Information on a resume will not be used in lieu of a completed work history.
Applications submitted through Work In Texas:
Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
Click here to see an inside look at the Texas Comptroller’s office
General Description
The Unclaimed Property Division is responsible for administering the state’s unclaimed property program and returning abandoned property to its rightful owners.
To accomplish this objective, division staff receives and processes property reports from holders; provides information and assistance to claimants; verifies and processes claims, evaluates data for system implementation and manages the contract audit and voluntary disclosure programs. Owner outreach efforts include posting available properties on two online searchable databases ( ClaimItTexas.gov and Missingmoney.com ) and owner notice mailings.
We are looking for team members that are detailed-oriented, analytical, and have excellent customer service skills. This position is located in the Holder Education and Reporting Section. We are looking for individuals who are self-motivated with excellent organizational skills and/or marketing (outreach) skills.
This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications
Minimum Qualifications
- Graduation from an accredited four-year college or university.
- Two (2) years of experience preparing and delivering presentations
- Two (2) years of recent experience responding to customer telephone and email inquiries.
- Two (2) years of experience receiving and processing electronic reports or manipulating electronic data.
- Graduation from an accredited college with a bachelor's degree in Accounting or Business Administration.
- Experience processing unclaimed property holder reports
- Experience researching and analyzing account information.
One additional year responding to customer telephone and email inquiries or preparing and delivering presentations, or outreach/marketing experience may substitute for thirty semester hours of the educational requirement with a maximum substitution of 120 semester hours (four years).
In this role you will:
- Reviews and analyzes unclaimed property reports and documentation submitted by holders for accuracy and completeness; reconciles reports and receipts; works with holder to resolve technical and report processing issues; provides guidance concerning legal requirements, department policies and procedures and holder responsibilities.
- Responds to inquiries regarding holder reporting requirements and report processing. Provides information verbally and in writing to other division personnel, coworkers, management, and agency customers. Represents the section/division in meetings and planning sessions. Plans, develops, and provides on-the-job training as assigned.
- Prepares administrative reports and studies and responds to requests for program information. Assists in creating and presenting webinars and presentations for industry groups and agency personnel. Keeps abreast of external trends and events affecting the program.
At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Veterans:
To receive veteran's preference, a copy of your DD214 (Member 4) is required.
Surviving Spouses or Orphans must provide DD 1300 or DD 214.
Required documents must be attached to the application when it is submitted in order to receive veterans’ preference.
Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.
Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions ; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide . The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com , http://www.onetonline.org , https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.
Important Note to the Candidate:
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
Applicants should ensure that their education and work history are complete on their application. Information on a resume will not be used in lieu of a completed work history.
Applications submitted through Work In Texas:
Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
Program Specialist III (Information Specialist)
Texas Health and Human Services Commission -
Austin, TX
Program Specialist III - Level One
Texas Health and Human Services Commission -
Austin, TX
LOTTERY - Drawings Specialist I (Program Specialist III)
CAPPS, Inc. -
Austin, TX
