Front Desk Coordinator

Location: San Antonio, TX
Pay: $17.00 - $18.00 per hour
Schedule: Full-Time | Monday – Friday

Join Our Team as a Front Desk Coordinator!

Are you a friendly, organized, and customer-focused professional looking for a rewarding role in a fast-paced dental practice? Align Dental Group is looking for a Front Desk Coordinator to be the welcoming face of our office and ensure a smooth, positive experience for every patient.

In this role, you’ll be the go-to expert for explaining treatment options and costs, acting as the vital link between patients and providers. You’ll guide new patients through their journey, coordinate treatment plans with the doctor, and help patients navigate their financial options with confidence.

If you have exceptional communication skills, a warm personality, and a passion for delivering top-tier patient care, we’d love to hear from you! Apply today and become a key part of our dedicated team.

Why You’ll Love This Role

• Work in a Positive, Team-Oriented Environment
• Opportunity for Growth & Career Development
• Competitive Pay Perks
• Employee Discounts on Dental Services for You & Your Family

What You'll Do

• Greet & Communicate with Patients – Welcome patients warmly, answer calls/emails professionally, and assist with inquiries.
• Manage Appointment Scheduling – Schedule, confirm, and adjust appointments to maximize efficiency and meet production goals.
• Ensure Schedule Accuracy – Audit and maintain an organized schedule, filling gaps and verifying provider time allocations.
• Handle Patient Records & Financials – Maintain accurate patient records, verify insurance benefits, and collect balances before treatment.
• Facilitate Financial Arrangements – Determine payment estimates, ensure patients stay current on financial obligations, and support profitability goals.
• Coordinate Referrals & Correspondence – Work with other offices to manage referrals and track patient care follow-ups.
• Support Office Organization & Cleanliness – Keep the reception area neat and assist in maintaining office cleanliness as needed.
• Enhance Patient Experience & Reviews – Promote positive patient interactions, encourage reviews, and participate in team huddles for service excellence.

Perks & Benefits for Full-Time Employees

• Employee Discount on dental services for you and your family – because your smile matters to us.
• Flexible Schedule to fit your lifestyle – work-life balance made easy.
• Comprehensive Health Coverage – protecting your well-being every step of the way.
• Life Insurance for peace of mind – security for you and your loved ones.
• Clear Vision with Vision Insurance – see the world with clarity.
• Paid Time Off – because we believe in cherishing the moments that make life extraordinary.
• Referral Bonus Program – unlock the power of connections and earn rewards.
• Health Savings Account (HSA) – save for medical expenses with pre-tax dollars and invest in your future health.
• Employee Assistance Program (EAP) – confidential support and resources when you need them most.
• 401(k) Retirement Savings Plan – invest in your future with ease and prepare for the retirement you deserve.
• Pay on Demand! Enjoy financial flexibility! Access a portion of your earned wages before payday.