HR Training and Development Specialist IV

Applications may be downloaded from TDLR’s website. E-mail or fax applications to: TDLR, Human Resources Office, P.O. Box 12157, Austin Texas 78711, Fax (512) 475-3377. Mailed application not accepted at this time. Resumes will not be accepted in lieu of State Applications. Applications not completely filled out may be rejected. Only typed applications will be considered.

Job Description

The Employee Engagement & Training Specialist is selected by Director and Deputy Director of Human Resources and Operations Support and is responsible to the Deputy Director. The Employee Engagement & Training Specialist performs advanced training and development work in support of the Human Resources’ employee engagement and development initiatives. Work involves developing and promoting agency engagement activities, analyzing training needs, coordinating and conducting training sessions using a variety of training methods, developing and evaluating training programs, tracking training, and coordinating the agency’s Internship Program. The Employee Engagement & Training Specialist work involves strategic programming that creates a positive work environment, enhances employee engagement, and fosters a strong organizational culture. Work is performed under limited supervision, with considerable latitude for initiative and independent judgment. May perform other necessary duties to carry out the functions of the Human Resources Division.

Essential Duties

· Plans, coordinates, develops, reviews, revises, and implements training programs, policies, and procedures; evaluates training needs, and promotes the use of training services.

· Develops, coordinates, and/or implement strategies to enhance employee engagement, satisfaction, and overall employee experience as well as contribute to cultivating a positive organizational culture through strategic initiatives.

· Develops and/or coordinates with others who develop curricula, course outlines, instructional methods, training aids, manuals, and other instructional materials and products to provide training to agency staff.

· Conducts training and facilitates workshops and meetings to provide learning opportunities to staff and promote agency culture. Researches, develops, reviews, and evaluates training programs and materials and recommends modifications as appropriate.

· Collaborate with managers and employees to identify and support individual and team development opportunities, assisting and participating in the planning and developing of specialized training, staff development, and continuing education programs.

· Performs training needs assessments to determine training interventions and course development.

· Analyzes training content for accessibility; and recommends changes to make content accessible and remediates accessibility issues.

· Serves as a professional resource for employees and managers regarding training programs and initiatives; promotes the use of training services.

· Coordinates, monitors and tracks employee training, licenses, and certifications ensuring training is completed timely.

· Coordinates the agency’s chapter of Toastmaster’s International, as well as other employee engagement programs.

· Designs and reviews course evaluations and instructor evaluations for enhancement to training programs.

· Coordinates and administers the agency’s Internship Program, including outreach efforts to providers of higher education, developing processes and procedures, and assisting supervisors with the development of internship descriptions and qualifications.

· Manages contracts for training services.

· Assists in the preparation of budgets for training programs and services.

· Formulates policies and procedures for training programs and develops plans, procedures, and programs to meet specific training needs.

· Administers the agency’s tuition reimbursement program.

· Assists in the development and maintenance of employee personnel files, ensuring compliance with the agency’s records management policy.

· Provides advice and counsel to employees and management on issues, rules, and policies related to human resources management, including handling complex issues and answering complex questions; and develops solutions to problem by following procedures or applying policy.

· Responds to and/or distributes email received in the Human Resources inbox. Assists with collecting, date-stamping, and distributing Human Resources mail; for answering the Human Resources main line; and, responding to inquiries or routing to the appropriate section staff as necessary and assists with other Human Resources administration activities as needed.

· Assists with the development of the agency’s Workforce Plan.

· Prepares, reviews, processes, and maintains correspondence, technical reports and status reports pertaining to Human Resources programs and activities. Reconcile monthly reports as needed.

· Attends related training activities to stay abreast of current laws, rules and regulations that impact human resources.

· Maintains strict confidentiality of all information related to employee pay, benefit and personnel matters.

· May facilitate workshops, presentations, trainings, and meetings.

· Complies with division and/or agency training requirements.

· Keeps management appropriately informed of ongoing activity and critical matters affecting the operation and well-being of the agency, while upholding the agency’s core values.

· Demonstrates a spirit of teamwork, offering positive and constructive ideas, encouragement, and support to other members of the staff and team.

· Adheres to all Texas Department of Licensing and Regulation Personnel Policies and performs related work as assigned.

Minimum Requirements
Four (4) years of experience in training and development work required. Experience in employee relations, benefits, wellness or other Human Resources activities strongly preferred. Graduation from an accredited four-year college or university with coursework in human resources, management, organizational development, business or public administration, education, communications or a related field preferred and may substitute for two (2) years of the experience requirement. Must possess a valid class C driver’s license, proof of auto liability insurance and an acceptable driving record from the Department of Public Safety.

Job Type: Full-time

Pay: $58,000.08 - $65,000.04 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Training and Development: 4 years (Preferred)

Work Location: Hybrid remote in Austin, TX 78701

Salary : $58,000 - $65,000