What are the responsibilities and job description for the Front Desk Specialist position at Texas Family Eyecare?
We are seeking a fun, personable, and dependable Optometric Front Desk Staff member to join our team. The ideal candidate will play a vital role in creating a welcoming environment for our patients while efficiently performing administrative tasks. If you have excellent communication skills, are comfortable on the phone, and thrive in a multi-tasking environment, we want to hear from you!
Key Responsibilities:
- Greet patients warmly and provide exceptional customer service.
- Schedule appointments, manage patient records, and maintain an organized front desk area.
- Answer phone calls promptly and assist patients with inquiries or concerns.
- Multi-task efficiently, managing various administrative tasks alongside patient interactions.
- Assist in processing and filing patient documentation, including attaching files in PDF format.
- Collaborate effectively with team members to ensure smooth operations and patient satisfaction.
- Process payments and handle billing inquiries as needed.
- Maintain a clean and welcoming reception area.
Qualifications:
- High school diploma or equivalent; additional education in healthcare or administration is a plus.
- Previous experience in front desk or customer service role, preferably in a medical or optometry setting.
- Excellent communication skills, both verbal and written.
- Strong computer skills, with proficiency in Microsoft Office and the ability to manage electronic health records.
- Ability to multi-task and work well under pressure in a fast-paced environment.
- Dependable and accountable, with a strong work ethic and attention to detail.
- Friendly and approachable demeanor with a passion for helping others.
What We Offer:
- A supportive and fun work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- Employee discounts on services.
If you are a motivated individual who loves working with people and wants to be part of a dynamic team, we encourage you to apply!
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Expected hours: 36 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Leander, TX 78641 (Required)
Work Location: In person
Salary : $17 - $25