eDiscovery Analyst

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Under the eDiscovery Director (EDS), provide eDiscovery services in collaboration with Texas Health and Human Services (HHS) divisions, Legal, Program, and Information Technology (IT). This role is part of IT’s Administration & Finance. Performs complex computer systems analyses, involving planning and analyzing user needs to automate processes or improve systems. Works under limited supervision with significant initiative and independent judgment.

Essential Job Functions (EJFs):

• • Supports the eDiscovery Services team with requests from the Texas Office of Attorney General (OAG), Office of Inspector General (OIG), and HHS Legal and program staff for litigation or open records discovery.
  • Evaluates eDiscovery needs and determines the best approach. Collaborates with eDiscovery attorneys and management to ensure proper data preservation, collection, processing, review, and production (20%).
  • Develop, execute, and maintain PowerShell scripts for Exchange and O365 (email, OneDrive, SharePoint) and other reporting functions (10%).
  • Forensic data collections from devices, including end user and mobile devices. (10%)
  • Gather and upload native files, text files, and images into litigation databases. Prepare data for examination and review. Deliver relevant information as specified. (10%)
  • Identify, analyze, and solve end user problems and resolve issues related to eDiscovery applications and database issues. (10%)
  • Collaborate with IT staff from all relevant agencies to assure eDiscovery services are fulfilled and to develop agency processes and procedures for eDiscovery. (10%)
  • Administer, support, and maintain the eDiscovery platform hardware, software, application, and data. (10%)
  • Archive all cases as requested by legal and approved by EDS Director. (10%)
  • Provide training for existing and new software to legal staff, attorneys, open records staff, and others as needed. Create and update training materials as needed. Provide annual and ongoing software training. (5%)
  • Other duties as assigned. (5%)
  • Planned and unplanned afterhours work required as necessary to meet schedule requirements.
  
  

Knowledge, Skills, and Abilities (KSAs):

Knowledge of:

• Knowledge of 365 Administration using Microsoft Purview Compliance Center
• Knowledge of various Forensic data tools such as Encase, FTK (Forensic Toolkit), iMazing, System Crawler, Cellebrite
• Knowledge of eDiscovery EDRM (Electronic discovery reference model) cycle.
• Knowledge of eDiscovery and Litigation Support processes.
• Knowledge of Relativity

Skill in:

• Experienced in supporting systems, running PowerShell scripts.
• Proficient with IT tools for research, testing, and troubleshooting.
• Adept at using Microsoft Office (Excel, Word, PowerPoint, Visio).
• Skilled in Boolean searches.
• Effective communicator and documentation creator; collaborates well with legal teams, eDiscovery team, and service providers.
• Detail-oriented with strong quality control abilities.

Ability to:

• Ability to research, analyze, and compile data into presentation format.
• Ability to analyze and solve problems.
• Ability to communicate clearly and interface diplomatically with all personnel.
• Ability to prepare and conduct group project training sessions.
• Ability to handle multiple concurrent projects.
• Ability to plan and coordinate complex work involving staff from multiple functions and agencies.
• Ability to provide requested electronic data and maintain Legal Holds (creating and releasing) in CAPPS, Compliance Center (Exchange, OneDrive, Teams, and SharePoint).
• Ability to analyze data from disparate sources and use forensic solutions.
• Ability to think strategically and ensure that continuous process improvement is formally documented, implemented, and disseminated.
• Ability to work both as part of a team and independently.
• Ability to provide after hours, overtime, and weekend support as necessary.
• Ability to communicate effectively with lawyers, vendors, and other key project stakeholders.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to work under rigorous deadlines and high-pressure situations.

Registrations, Licensure Requirements or Certifications:

• Prefer relevant certifications: eDiscovery Certifications such as CEDS, Project Manager PMP, Relativity Certification, Encase certification.

Initial Screening Criteria:

A degree from an accredited four-year college or university with a major in computer science, management information systems, or a related field is generally preferred. Education and experience in technology can be substituted for each other on a year-for-year basis. A minimum of three years of experience working in technology.

• Relevant or related experience in Power Shell scripting, application testing, eDiscovery processing or review platforms, Forensic data collection tools and collaboration with legal teams is preferred.

Additional Information:

“NA”

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.