Quality Assurance Administrative Assistant II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title : Quality Assurance Administrative Assistant II

Job Title : Administrative Asst II

Agency : Health & Human Services Comm

Department : Quality AssuranceImprovement

Posting Number : 2832

Closing Date : 03 / 30 / 2025

Posting Audience : Internal and External

Occupational Category : Office and Administrative Support

Salary Group : TEXAS-A-11

Salary Range : $2,694.33 - $3,946.25

Shift : Day

Additional Shift : Days (First)

Telework : Not Applicable

Travel : Up to 5%

Regular / Temporary : Regular

Full Time / Part Time : Full time

FLSA Exempt / Non-Exempt : Nonexempt

Facility Location : Richmond State Supported Living Center

Job Location City : RICHMOND

Job Location Address : 2100 PRESTON

Other Locations : MOS Codes :

0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

YN,YNS

Brief Job Description :

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Administrative Assistant for Quality Assurance Department Performs routine administrative support work. Work involves providing internal administrative support including disseminating information, assisting with maintaining filing systems, and preparing and editing reports and documents. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Provides backup duties for Administration Administrative Assistants as needed. Communicates regularly with external entities and inputs work orders for building. Performs

data entry work, moderate secretarial / clerical tasks focusing on organization of documents under the general supervision of the Quality Assurance Director with latitude for the use of initiative and independent judgment. Other duties may include, but not limited to reception duties, taking meeting minutes, timekeeping, ordering office supplies, entering work orders, maintaining staff inventory, and the coordination of confidential information.

Essential Job Functions (EJFs) :

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and / or overtime in accordance with agency leave policy and performs other duties as assigned.

Prepares and disseminates information concerning agency programs and services. Prepares, edits, and distributes correspondence, reports, studies, forms, and documents.

Performs general office duties such as filing, answering, and routing phone calls, routing mail, and ordering and

maintaining office supplies.

Responds to inquiries and explains rules, regulations, policies, and procedures.

Assists in planning meetings, conferences, and seminars.

Assists in compiling and entering data for charts, graphs, databases, summaries, or reports.

Prepares and distributes correspondence, reports, studies, forms, and documents.

Performs general office duties such as copying / faxing / scanning documents, answering phone calls, routing incoming phone calls, taking messages, and greeting visitors.

May assist in researching, composing, designing, or editing agency publications.

Maintains files and record keeping systems.

Other duties as assigned include but are not limited to actively participating and / or serving in a supporting role to meet the agency's obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and / or location.

Knowledge, Skills and Abilities (KSAs) :

List the knowledge, skills, and abilities critical to performance in this position :

Knowledge of office practices and administrative procedures.

Knowledge in the use of standard office equipment and software.

Knowledge of business English, spelling, punctuation, grammar, and or modern practices and procedures.

Ability to work independently, organize and prioritize tasks with minimal supervision.

Ability to handle multiple priorities simultaneously.

Skill in compiling and analyzing data.

Ability to keep complex and confidential records; to prepare automated forms and tables.

Ability to take meeting minutes and type reports.

Ability to establish positive relationships and effectively communicate information to others.

Registrations, Licensure Requirements or Certifications :

None

Initial Screening Criteria :

Graduation from high school or GED.

Two (2) years working as a clerk / secretary.

Experience using Microsoft Word, Excel, and Outlook.

Additional Information :

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse / Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals / Entities (LEIE).

Males between the ages of 18 - 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and / or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations :

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility :

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Salary : $2,694 - $3,946