Web Content Coordinator

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits :

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title : Web Content Coordinator

Job Title : Program Specialist IV

Agency : Dept of State Health Services

Department : Infectious Disease Prevention

Posting Number : 1745

Closing Date : 02 / 07 / 2025

Posting Audience : Internal and External

Occupational Category : Healthcare Practitioners and Technical

Salary Group : TEXAS-B-20

Salary Range : $4,263.16 - $5,521.16

Shift : Day

Additional Shift : Telework : Part-Time

Travel : Up to 5%

Regular / Temporary : Regular

Full Time / Part Time : Full time

FLSA Exempt / Non-Exempt : Nonexempt

Facility Location :

Job Location City : AUSTIN

Job Location Address : 1100 W 49TH ST (RDM)

Other Locations : MOS Codes :

16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS

This position serves as the Web Coordinator for the Disease Surveillance and Epidemiology Section (DSE). The position is responsible for developing and maintaining the DSE website, evaluates the website content and layout, and interacts with DSHS Web Services Office to ensure efficiency and effectiveness. The position must evaluate and ensure upkeep of the DSE website. Conducts web-related activities and provides expertise on use of the web. This position interacts routinely with DSE staff of all levels and across multiple units (Emerging and Acute Infectious Disease Unit, Zoonosis Control Branch, and the Healthcare Safety Unit). This position works to improve and expand the accessibility and usability of information for DSE employees and the public. Serves as a liaison between the units and the DSHS Web services team. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions

45% Gathers requirements and plans, develops, and produces content to create functional websites for DSE. Analyzes and evaluates the efficiency and effectiveness of DSE website design and layout and provides recommendations for website enhances and improvements. Coordinates, creates or obtains the illustrative and photographic content needed for the DSE Website and electronic publications, as necessary. Ensures content complies with web accessibility rules, branding requirements, privacy and security policies, and any other agency, state, or federal website laws or requirements.

35% Uses web content management system(s) and tools to publish web content to DSE websites. Routinely reviews and ensures that the website contains accurate, up to date information, and is easy to navigate. Analyzes, monitors, remediates, and ensures the DSE websites meet DSHS accessibility guidelines and requirements and is functional. Monitors and coordinates reponses to inquries from the DSE inbox.

15% Provides technical advice and assistance to management and staff in matters related to web management activities. Assists in the planning, scheduling, assigning, and coordination of web design projects. Researches emerging and innovative trends in the areas of website development and delivery and recommends or develops modifications as appropriate. Reviews web performance data and presents on website performance and utilization, as necessary.

5% Performs other duties as assigned include but are not limited to actively participating and / or serving in a supporting role to meet the agency's obligation for disaster response and / or recovery of Continuity of Operations (COOP) activation. Participation may require an alternative shift pattern assignment and / or location.

Knowledge, Skills, and Abilities

Knowledge of techniques used in website design and development.

Knowledge of web analytics and reporting metrics.

Knowledge of website layout principles and design.

Knowledge of website content management systems.

Knowledge of plain language and accessibility policies, guidelines, and requirements.

Skills in developing website using website content management systems and HTML coding.

Skill in designing, developing, launching, and maintaining complex websites.

Skill in identifying complex problems and using critical thinking skills to resolve issues.

Skills in utilizing MS Office Suite.

Skills in using Adobe Creative Suite software, including Dreamweaver, PhotoShop, Lightroom, Fireworks, InDesign, Illustrator, and Acrobat.

Ability to design, development, and launch quality websites and webpages.

Ability to compose and edit content for websites and webpages.

Ability to use website and webpage development software and tools.

Ability to communicate effectively verbally and in writing.

Ability to understand and clearly present complex written material for a variety of audiences in plain language.

Ability to prioritize and manage multiple tasks and meet deadlines.

Ability to work with diverse parties to gather needed information and to maintain good working relationships.

Registrations, Licensure Requirements or Certifications

None

Initial Screening Criteria

1. A minimum of 3 years' experience full-time performing website administration for state agencies. Experience within DSHS preferred.

2. Experience coordinating complex projects across multiple stakeholders.

3. Experience with reviewing documents to meet accessibility requirements.

Additional Information

• Applications must demonstrate that the initial screening criteria is met in the Employment History section of the application including any associated minimum times specified in the initial screening criteria.
• The salary on this job posting reflects the minimum and maximum allowed, however, budget considerations may result in salary offers closer to the bottom of the range. Internal applicants are encouraged to check the HR manual for any changes to their current salary.
• All applicants chosen to participate in the interview process will be required to complete an "in-basket" exercise to demonstrate proficiency and perspectives associated with this role at the time of the interview.
• Must be legally authorized to work in the U.S. without sponsorship.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor's Military Crosswalk at

ADA Accommodations :

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility :

Salary : $4,263 - $5,521