What are the responsibilities and job description for the Administrative Assistant II Reimbursement Officer position at Texas Health and Human Services?
Date: Dec 24, 2024
Location:
DENTON, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Administrative Assistant II Reimbursement Officer
Job Title: Administrative Asst II
Agency: Health & Human Services Comm
Department: Reimbursement
Posting Number: 695
Closing Date: 03/02/2025
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-A-11
Salary Range: $2,694.33 - $3,946.25
Shift: Day
Additional Shift: Days (First)
Telework: Not Applicable
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Denton State Supported Living Center
Job Location City: DENTON
Job Location Address: 3980 STATE SCHOOL RD
Other Locations:
MOS Codes
0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
YN,YNS
Brief Job Description
Administrative Asst II Reimbursement Officer I Performs advanced technical work in pursuit of reimbursement for services provided to individuals at HHSC State Supported Living Center facilities. As delegated by the Reimbursement Manager, work involves obtaining financial information, establishing and maintaining accounts receivable in automated data system and processing claims against third party sources; and frequent contact with the public in person, correspondence, and by telephone. Also performs clerical work in areas such as bookkeeping, statistics, and may perform diagnostic coding. Abides by all Denton SSLC policies and procedures as well as maintains an effective, harmonious relationship with all staff, families, and residents. Works under the general supervision of and work is subject to review by the Reimbursement Manager.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Performs various activities necessary to collect Medicaid under the ICF-IDD program; calculates billing rates; maintains accounts in automated system; monitors and reports changes in individuals’ income, and resources; adjusts budgets; resolves problems related to Medicaid eligibility of individuals. Performs various activities necessary to collect Medicare Part B reimbursement for physician services; prepares, distributes, and tracks service documentation sheets; gathers medical service data; submits physician applications for enrollment; maintains price listing and coding information; compiles and submits claims; posts payments to accounts in automated mainframe system; maintains reports of claims and collection data; researches denials and discrepancies; submits medical records as requested to the carrier. Establishes and maintains accounts receivables and enters financial transactions into the automated data system. Answers inquiries on individual accounts as requested by payers. Performs various activities necessary to collect reimbursement from other 3rd party payers and individuals; contacts appropriate agencies to confirm eligibility for Medicare, Medicaid, Champus, insurance, VA, etc.; completes and submits applications, forms, and paper claims for reimbursement, including medical records as required; coordinates claim submission when multiple third-party sources exist; sends form letters regarding payments and delinquent accounts and posts payments to mainframe accounts receivable system. Researches denials and takes appropriate action. Refers accounts requiring further collection work or additional information promptly to the Reimbursement Manager. Identifies, completes, or arranges application process for benefits from Social Security Income programs on behalf of individuals with potential eligibility. Performs office functions, including maintenance of files, distribution of daily mail, answering telephone, greeting visitors, word-processing, and photocopying documents. Reconciles with cashier, trust fund clerk, and accounting, monthly cash receipts for both third-party and non third-party collections for proper crediting of individual accounts. As needed, provides to facility staff information pertaining to individuals’ financial status, 3rd party coverage of medical services obtained off-campus, and benefits under Social Security, Supplemental Security Income, Veterans Administration, etc. Completes intake of financial information at time of client’s admission and during follow-up reviews to assess for possible sources of reimbursement; conducts interviews; reviews records such as social histories, staff summaries, etc.; contacts knowledgeable sources for needed information; documents information on standard forms; analyzes information for ability to pay. Assists Reimbursement Manager with obtaining and compiling information and completing forms to refer accounts
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge Of
Knowledge, Skills and Abilities (KSAs):
Knowledge of health-related accounting and collection procedures and use of automated data process in such procedures. General office procedures and rules and regulations governing reimbursement for agency services.
The position requires adherence to all applicable laws, regulations, policies, procedures and /or guidelines of HHSC and Denton State Supported Living Center.
Skill In
Interpersonal skills and relationships with supervisors, co-workers, and persons serviced will be conducted in a manner conducive to facilitating cooperation and harmony in the work environment and to assure achievement of the agency’s mission.
Ability To
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Registrations, Licensure Requirements Or Certifications
N/A
Initial Screening Criteria
High School Degree or GED
Associates Degree or 60 semester hours in Business or Allied Health
Two years’ experience in an Administrative Assistant role
Experience above five years may be substituted for Education on a 1 year to 30 semester hour basis
Additional Information
Salary Note: The salary offered will follow HHS starting salary guidelines which are typically made at or near the minimum of the salary range.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS OIG List of Excluded Individuals/Entities. Males between the ages of 18 – 25 must be registered with the Selective Service.
All State Supported Living Center employees are subject to Random drug testing.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Denton
Nearest Secondary Market: Dallas
Location:
DENTON, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Administrative Assistant II Reimbursement Officer
Job Title: Administrative Asst II
Agency: Health & Human Services Comm
Department: Reimbursement
Posting Number: 695
Closing Date: 03/02/2025
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-A-11
Salary Range: $2,694.33 - $3,946.25
Shift: Day
Additional Shift: Days (First)
Telework: Not Applicable
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Denton State Supported Living Center
Job Location City: DENTON
Job Location Address: 3980 STATE SCHOOL RD
Other Locations:
MOS Codes
0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
YN,YNS
Brief Job Description
Administrative Asst II Reimbursement Officer I Performs advanced technical work in pursuit of reimbursement for services provided to individuals at HHSC State Supported Living Center facilities. As delegated by the Reimbursement Manager, work involves obtaining financial information, establishing and maintaining accounts receivable in automated data system and processing claims against third party sources; and frequent contact with the public in person, correspondence, and by telephone. Also performs clerical work in areas such as bookkeeping, statistics, and may perform diagnostic coding. Abides by all Denton SSLC policies and procedures as well as maintains an effective, harmonious relationship with all staff, families, and residents. Works under the general supervision of and work is subject to review by the Reimbursement Manager.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Performs various activities necessary to collect Medicaid under the ICF-IDD program; calculates billing rates; maintains accounts in automated system; monitors and reports changes in individuals’ income, and resources; adjusts budgets; resolves problems related to Medicaid eligibility of individuals. Performs various activities necessary to collect Medicare Part B reimbursement for physician services; prepares, distributes, and tracks service documentation sheets; gathers medical service data; submits physician applications for enrollment; maintains price listing and coding information; compiles and submits claims; posts payments to accounts in automated mainframe system; maintains reports of claims and collection data; researches denials and discrepancies; submits medical records as requested to the carrier. Establishes and maintains accounts receivables and enters financial transactions into the automated data system. Answers inquiries on individual accounts as requested by payers. Performs various activities necessary to collect reimbursement from other 3rd party payers and individuals; contacts appropriate agencies to confirm eligibility for Medicare, Medicaid, Champus, insurance, VA, etc.; completes and submits applications, forms, and paper claims for reimbursement, including medical records as required; coordinates claim submission when multiple third-party sources exist; sends form letters regarding payments and delinquent accounts and posts payments to mainframe accounts receivable system. Researches denials and takes appropriate action. Refers accounts requiring further collection work or additional information promptly to the Reimbursement Manager. Identifies, completes, or arranges application process for benefits from Social Security Income programs on behalf of individuals with potential eligibility. Performs office functions, including maintenance of files, distribution of daily mail, answering telephone, greeting visitors, word-processing, and photocopying documents. Reconciles with cashier, trust fund clerk, and accounting, monthly cash receipts for both third-party and non third-party collections for proper crediting of individual accounts. As needed, provides to facility staff information pertaining to individuals’ financial status, 3rd party coverage of medical services obtained off-campus, and benefits under Social Security, Supplemental Security Income, Veterans Administration, etc. Completes intake of financial information at time of client’s admission and during follow-up reviews to assess for possible sources of reimbursement; conducts interviews; reviews records such as social histories, staff summaries, etc.; contacts knowledgeable sources for needed information; documents information on standard forms; analyzes information for ability to pay. Assists Reimbursement Manager with obtaining and compiling information and completing forms to refer accounts
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge Of
Knowledge, Skills and Abilities (KSAs):
Knowledge of health-related accounting and collection procedures and use of automated data process in such procedures. General office procedures and rules and regulations governing reimbursement for agency services.
The position requires adherence to all applicable laws, regulations, policies, procedures and /or guidelines of HHSC and Denton State Supported Living Center.
Skill In
Interpersonal skills and relationships with supervisors, co-workers, and persons serviced will be conducted in a manner conducive to facilitating cooperation and harmony in the work environment and to assure achievement of the agency’s mission.
Ability To
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Registrations, Licensure Requirements Or Certifications
N/A
Initial Screening Criteria
High School Degree or GED
Associates Degree or 60 semester hours in Business or Allied Health
Two years’ experience in an Administrative Assistant role
Experience above five years may be substituted for Education on a 1 year to 30 semester hour basis
Additional Information
Salary Note: The salary offered will follow HHS starting salary guidelines which are typically made at or near the minimum of the salary range.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS OIG List of Excluded Individuals/Entities. Males between the ages of 18 – 25 must be registered with the Selective Service.
All State Supported Living Center employees are subject to Random drug testing.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Denton
Nearest Secondary Market: Dallas
Salary : $2,694 - $3,946
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