Manager - Patient Access Services - ED

Manager - Patient Access Services - ED                     

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

• Work location: Texas Health Denton
• Core work hours: Monday – Friday; 8:00a-5:00p

Texas Health Denton is a 255-bed, full-service hospital providing convenient care to people across North Texas and Southern Oklahoma since 1987. With more than 1,100 employees and 450 physicians on our medical staff we’re one of Denton County’s largest employers. 

We specialize in Cancer Care, Neck & Back Program, Critical Care, Neonatology, CT Cardiac Imaging, Neurology, Electrophysiology, Orthopedics & Sports Medicine, Emergency Care, Robotic Surgery, Endovascular Surgery, Stroke Care, General Surgery, Weight Loss Surgery, Heart & Vascular Services, Women & Infants Care, Interventional Radiology and Wound Care & Hyperbaric Treatment. 

Texas Health Denton is a Joint Commission-accredited Primary (Level II) Stroke Center and Chest Pain Center, a Metabolic & Bariatric Surgery Center of Excellence and a Magnet® designated hospital. 

Our four-story specialty center for women and infants features 12 labor and delivery beds, 2 C-section suites along with 6 antepartum and 24 postpartum beds. Texas Health Denton is the city’s only provider of obstetrical and neonatal intensive care services and is the largest provider of obstetrical services in Denton County. The ground floor houses a breast imaging center, outpatient physical therapy, cardiac rehabilitation and an internal medicine residency program.  

 Position Summary

•        Leadership in a 24/7 Environment: Experience managing a fast-paced, high-acuity patient access department with shift coverage across all hours.

•        Employee Engagement & Recognition: Ability to support and appreciate staff, fostering a culture of recognition and motivation.

•        Generational & Workforce Flexibility: Understanding of a workforce composed of students and individuals with multiple jobs, adapting schedules and engagement strategies accordingly.

•        Data-Driven Decision-Making: Skilled in analyzing key performance metrics, presenting data in an understandable way, and driving improvements through reporting.

•        Effective Communication & Feedback: Strong verbal and written communication, ability to solicit, analyze, and act on staff feedback transparently.

•        Technology & Process Improvement: Proficiency in Microsoft applications and experience implementing innovative communication and recognition tools.