Patient Care Coordinator

Job Summary

The Patient Care Coordinator (PCC):

• Creates, maintains, and updates clinician’s schedules.
• Facilitates the provision of in-home care and support services to clients.
• Routinely interacts with clients, family members, contractors, community providers, referral sources, and administrative and clinical staff.

Responsibilities

• The PCC complies with all organizational policies and procedures regarding ethical business practices.
• The PCC accurately schedules shifts and hours by matching clinical staff and/or contractor qualifications and availability to the clients’ needs.
• The PCC acts as point of contact for interactions with staff, contractors, community providers, referral resources and clients to ensure uninterrupted care of client.
• The PCC communicates new assignments and schedule changes to clinical staff as well as caregivers and clients.
• The PCC processes via client care software the data necessary to initiate accurate billing processes.
• The PCC reviews and reacts in a timely manner to daily and weekly reports as assigned.
• The PCC participates in on-call rotation as assigned.
• The PCC works closely with the Intake Department in regards to admissions, recertification, discharges, and insurance authorizations.
• The PCC works in conjunction with Administrator, DON, ADON, and Human Resources to assist in resolution of client needs.
• The PCC may assist in maintaining and processing orders and scheduling for contractors.
• The PCC may assist in taking and processing verbal and written physician orders.
• The PCC may assist in informing the physician and other personnel of changes in the patient’s condition and needs.
• The PCC attends case conferences and all other mandatory meetings.
• The PCC participates in training and in-service programs to enhance their skills and knowledge.
• The PCC may serve on committees and participate in the development of systems to improve care coordination.
• The PCC conducts themselves in a professional manner, both verbally and nonverbal.
• The PCC promotes a positive attitude at all times.
• The PCC performs other duties as assigned or as needed.

Training Requirements

• A minimum of two years related experience.
• Knowledge of scheduling and/or health care preferred.
• Proficiency in word processing and computer skills.
• Training or experience in human relations, customer service, time management, and organizational skills.

Knowledge Requirements

• Must be able to read, write, speak and understand the English language.
• Understanding of HHA basic functions and goals.
• Basic understanding and knowledge of Medicare and Medicaid policy.
• Basic understanding and knowledge of private insurances.
• Able to make independent decisions when circumstances warrant such action

Professional Requirements

• Maintains and ensures HIPAA compliance.
• Must hold a valid Texas Licensed Vocational Nursing License
• Responsible and accountable to the Administrator and COO regarding time availability and performance.
• Maintains good rapport and cooperative working relationships with patients, physicians, referrals sources, regulatory agencies and staff.
• Adheres to company dress code.
• Attends annual review and departmental in-service training.
• The applicant does not have record of a crime, offense or misdemeanor as defined in 97.241 of the Texas Administrative Code, Title 40, and Chapter 97.
• The candidate must adhere to high personal and professional ethical values.
• The candidate agrees to adhere by THCS Credo and Behavioral Expectations.

If you are passionate about making a difference in patients' lives and want to be part of a dedicated team, we invite you to apply today at Texas Healthcare Solutions!

Job Type: Full-time

Pay: $27.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $27 - $29