THECB - HR Specialist IV, Training & Development Specialist

THECB is observing a hybrid telecommuting schedule with employees required to be in the office at least two (2) days per week.

The agency is located at the George Herbert Walker Bush State Building located in the Capitol Complex at 1801 N. Congress Ave. Austin, TX 78701.

General Description

The HR Training and Development Specialist is a key role within the Human Resources department, responsible for planning, coordinating, facilitating, and teaching management and leader development classes while ensuring compliance with the Americans with Disabilities Act (ADA). This role combines leadership and employee development with compliance expertise to foster a workplace that supports employee growth and accessibility for individuals with disabilities. The position emphasizes fostering a positive, interactive learning environment that supports participant engagement, skill development, and knowledge transfer. The Specialist collaborates closely with the Assistant Commissioner for People Operations to develop and enhance course content, ensuring alignment with organizational goals and quality standards.

Training And Facilitation

General Duties and Responsibilities:

• Plan, coordinate, facilitate, and teach management and leader development classes in person and via Microsoft Teams.
• Develop and maintain highly interactive training sessions that foster engagement, support knowledge retention, and enable skill application.
• Ensure that learning objectives are achieved, and quality standards are met for all training programs.
• Create and deliver a series of engaging lunchtime training sessions on relevant topics.
• Host and manage online TEAMs training sessions, ensuring a seamless participant experience.
• Acts as liaison and coordinator for the LinkedIn Learning program.
  
  

Curriculum Development And Review

• Collaborate with the Assistant Commissioner for People Operations on course content development and recommend necessary revisions.
• Regularly review and evaluate curriculum, policies, and procedures to identify opportunities for improvement and recommend updates.
• Assist in creating and refining course curriculum for ongoing leader training initiatives.
  
  

Administrative Coordination

• Coordinate physical classroom setup for in-person training sessions, ensuring all materials, equipment, and arrangements are in place.
• Oversee the classroom feedback process, analyze participant responses, and provide insights for program improvement.
• Schedule and coordinate the use of conference rooms for training and other events.
• Track employee compliance with the completion of mandatory training programs and provide regular updates to leadership.
• Provide input and feedback on the development of marketing and informational publications related to training initiatives.
• Assist with coordinating program speakers, training materials, and logistics.
  
  

HR / ADA Collaboration And Support

• Serve as the primary point of contact for ADA-related inquiries, concerns, and complaints.
• Assess and recommend reasonable accommodation for employees.
• Conduct accessibility audits of facilities, programs, and services.
• Develop and update policies to align with ADA and other disability-related laws.
• Provide training and education on ADA compliance and disability awareness.
• Stay informed about changes in laws, regulations, and best practices regarding accessibility.
• Maintain records of accommodation requests and compliance efforts.
• Serve as backup to other HR staff and assist with special events, travel arrangements, and meetings.
• Perform other duties as assigned by the Assistant Commissioner for People Operations or the Director of Human Resources.
  
  

Knowledge, Skills, And Abilities

• Knowledge and understanding of adult learning principles and interactive training methodologies.
• Knowledge of the Americans with Disabilities Act (ADA), Section 504, and other accessibility laws.
• Knowledge of virtual training platforms, particularly Microsoft Teams.
• Knowledge of facilitation techniques for both in-person and virtual learning environments.
• Knowledge and expertise in creating, reviewing, and revising course materials to align with organizational goals.
• Knowledge and understanding of HR policies, compliance requirements, and professional development programs.
• Knowledge and familiarity with mandatory training requirements and tracking systems.
• Knowledge of tools and techniques for measuring training effectiveness, including feedback collection and assessment methodologies.
• Knowledge and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Skill in attending specific details, problem solving, and organizational skills.
• Skill and experience in accessibility compliance, disability services, or a related field.
• Skill in using personal computer; general office software, including Microsoft Word, Outlook, PowerPoint, and Excel.
• Ability to accept and follow instructions in a variety of forms.
• Ability to exercise sound judgment and discretion in all work-related situations.
• Ability to communicate information in a clear, organized, concise, professional, and courteous way, in both spoken and written forms.
• Ability to plan, organize, effectively manage, and complete multiple priorities and projects concurrently, and to keep management abreast of issues.
• Ability to work independently and collaborate with stakeholders.
• Ability to maintain strict confidentiality of personnel records and all HR-related information.
• Ability to work under pressure and successfully meet objectives and periodic milestone, and final deadlines.
• Ability to consistently make good use of time and also be considerate of co-workers’ time.
• Ability to establish and maintain effective working relationships both internally and externally.
• Ability to meet with and confer with colleagues in person on a regular basis.
  
  

Military Crosswalk: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

Qualifications

Required Minimum Education and Experience:

• Bachelor’s degree in human resources, Organizational Development, Education, or a related field.
• Minimum of 3-5 years of experience in training, facilitation, or a similar role within Human Resources.
• Experience with virtual training platforms, such as Microsoft Power Point and Teams, is required .
  
  

Preferred

• Work experience in human resources administrative and technical assistance work.
• Human Resources Certification such as PHR, SPHR, SHRM-CP, SHRM – SCP or relevant.
• Intermediate level experience in Microsoft Office Excel, Microsoft Forms, SharePoint, and SmartSheet.
• Experience with coordinating and tracking accommodations under the ADA.
• Additional years of relevant work experience related to the position responsibilities.
• Experience with CAPPS HR and CAPPS Financials.
  
  

Physical Requirements And/or Working Conditions

Work is performed in a standard office environment and requires:

• Regular, reliable, and punctual attendance at work;
• Frequent use of personal computer, copiers, printers, and telephones;
• Frequent sitting, and
• Frequently working under deadlines, as a team member, and in direct contact with others.
• Regular office attendance is required.
  
  

Workforce

Must be able to:

• Demonstrate knowledge of customer service deliverables.
• Show flexibility and adaptability toward changes in assignments and work schedules, working extended hours as necessary.
• Adhere to the organization’s internal management policies and procedures.
• Contribute to the agency’s performance measures and mission.
• Travel occasionally for work assignments and training.
  
  

Application Requirements

The Texas Higher Education Coordinating Board is an Equal Opportunity Employer. A State of Texas application is required to apply. For more information on how to apply for this position, go to the Coordinating Board’s employment opportunities website at http://www.thecb.state.tx.us/about-us/human-resources/career-opportunities/ .

The Texas Higher Education Coordinating Board participates in E-Verify for each new employees’ Form I-9 to confirm work authorization. For questions please call the HR Department at 512-427-6190. For vocal and/or hearing assistance call 7-1-1.

Notes To Applicant

If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview. This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.

Veterans Information: THECB is committed to hiring Veterans. To receive Veteran’s Preference, a copy of the FORM DD214 -member #4, must be attached when submitting your application.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: THECB does not discriminate on the basis, of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

Job offer and continuation of employment with THECB is contingent upon:

• Proof of education and experience listed on the application.
• Eligibility/authorization to work in the U.S.
• Satisfactory results from a pre-employment criminal history background check.
• Compliance with the Selective Service Law for males ages 18-25. Please be advised that under Texas law, names and other information concerning applicants or nominees may be subject to disclosure upon request.
  
  

THECB does not allow dual employment with other state of Texas agencies or institutions.

Skills assessment may be conducted at time of interview

No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.