Regional Property Manager

Texas Inter-Faith Management/40i is a non-profit organization affiliated with The Inter-Faith Group (IFG), which is an alliance of seven independently operated non-profits that share a collective mission to create quality affordable housing and support services to families. Our team members are expected to embrace, exemplify and uphold our core values of Stewardship, Hard-working, Well-respected, Innovation, and Neighborly cooperation (SHWIN), in order to foster positive relationships both within the organization and with external stakeholders.

The Regional Supervisor will assist in the development and monitoring of company policies and procedures related to property management; recruit, train, develop and supervise Property Managers, and share responsibility for maintaining the physical assets and performance of assigned properties. This position also includes assisting Directors and the Executive Director.

Job Type: Full-time.

Salary: Salary is commensurate with experience.

Schedule: Monday-Friday, 8-hour shift, with weekend availability, on-call, and possible overtime.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for implementing and managing individual site business plans including investment objectives, compliance goals, marketing positioning, people, asset quality, and financial goals and objectives.
• Act as the main point of contact related to all property related items with owner representative in the manner the client prefers. Understand and be able to communicate terms of the Property Management Agreement.
• Provide weekly, monthly, quarterly and/or annual reporting to the client. Examples include property status reports, financial and operational reports.
• Responsible for review and approval of all property purchasing with complete adherence to the expense budget.
• Oversight of marketing activities such as reviewing market comps and economic information, review weekly lead and follow up reports, reviewing screening results and metrics.
• Knowledge of property specific front-end technology and ensure property staff utilize systems as intended.
• Oversight of property risk management, safety standards and team member and resident liability
• Work with Property Managers and Maintenance Supervisors to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
• Determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
• Ensure partnerships with vendors are executed in a manner which provides longevity and is consistent with management agreements.
• Monitor aged payable reports to ensure that invoices are being processed and paid timely.
• Responsible for handling and resolving escalated complaints from residents.
• Mentor, coach, supervise and develop onsite team members.
• Oversee onboarding paperwork, timecard approval, status and pay changes.
• Ensure training requirements are being met by onsite team members within assigned portfolio.
• Engage in recruiting activities to include sourcing, networking and selection of onsite team members.
• Participate in onboarding and off boarding activities related to property transitions.
• Complete Property Inspections monthly.
• Achieves high productivity through reliable and punctual attendance and reports any tardiness, attendance, and disciplinary issues to immediate supervisor.
• Other duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Experience in managing multiple sites required
• 5 years Property Management experience, 2 years in a Regional/multi-site manager role
• 3rd party management experience
• Experience with Affordable Housing/HUD
• Low-Income Housing Tax Credit (LIHTC) experience required
• Proficiency in Microsoft Office applications
• A valid Driver’s License is required
• Strong work ethic
• Works well with a team
• Minimum high school graduate, college degree preferred OR a combination of experience and education 
• Industry accreditations preferred: ARM (Accredited Residential Manager, CAM (Certified Apartment Manager), CPM (Certified Property Manager), CAPS (Certified Apartment Portfolio Supervisor)
• Experience with Resman preferred

REGIONAL MANAGER FUCTIONAL JOB COMPENCIES required:

• Excellent human relations skills in dealing with residents, contractors, and other employees
• Clear grasp of federal fair housing laws and any applicable local housing provisions
• Ability to handle conflict resolution with both residents and staff
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• Ability to multitask and meet various deadlines
• Strong interpersonal skills

BENEFITS:

• Employer paid Health, Dental, and Vision insurance
• 401(k) matching up to 5%
• Employee Assistance Program - available to employees and family members
• Flexible Spending account- Medical or Dependent Care
• Disability and Life Insurance
• Generous PTO and Holiday package

Please copy and paste the link below to complete the Culture Index Survey. Only candidates who have completed the Culture Index will be considered for an interview. This survey should only take about 10 minutes to complete.

https://go.cultureindex.com/p/2mS0Nc9L9UpQWGzymZH0