TJJD - Manager IV - Regional Parole - (RHO) - 47531

HOW TO APPLY

Complete a State of Texas Application for Employment and the following additional forms (available at https://www.tjjd.texas.gov/careers/)

Failure to complete and submit the above forms will cause delays in your consideration for this position.

Apply Online at https://capps.taleo.net/careersection/644/jobdetail.ftl?job=00047531&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).

Apply through Work-In-Texas at https://www.workintexas.com/vosnet/loginintro.aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: https://www.tjjd.texas.gov/careers and can be submitted via email to: HRJobs@TJJD.Texas.gov.

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

GENERAL DESCRIPTION

Performs highly complex (senior-level) managerial work supervising the regional parole operations locations throughout the state to include the Parole Officer Workforce Reentry Specialist, Family Reentry Enrichment Specialists, Volunteer Service Coordinators, and other support staff. Work involves participating in local and agency projects; establishing program goals and objectives; developing or participating in developing guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving program goals; evaluating program activities; developing budget requests to achieve program goals; and coordinating program activities with other work units in the agency and external organizations. Monitors contract expenditures, ensures accurate billing, and providers have passed TJJD background checks. May be assigned investigations involving youth and staff.

Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per workweek, be on-call, and travel occasionally.

ESSENTIAL FUNCTIONS

Selects, supervises, trains, and evaluates staff to ensure successful function of operations of parole services in designated region.

Supervises Parole staff team(s) to maintain quality care for youth in compliance with TJJD’s General Administrative Policy (GAP), Case Management Standards (CMS), and other standards as applicable.

Trains, teaches, models, and scores the usage of Effective Practices in Community Supervision (EPICS) with fidelity to the model.

Models a trauma-informed interactional approach with youth and families. Provides victims of violent crimes with assistance on up-to-date information regarding youth’s placement to maintain compliance with GAP.385.8135.

Reviews requests for disciplinary hearings, ensures all in-community resources have been exhausted to protect the public safety before approving Level I hearings, and oversees the directives for apprehending youth to ensure due process rights of the youth and promote community protection.

Reviews and tracks all parole data relating to parole / office operations, reviews report on effectiveness of program activities, maintains and monitors standard benchmarks for parole program performance measures.

Responsible for regional audits conducted by M and I, OIO and internal audit teams.

Reviews and tracks required training and ensures all parole staff are current.

Reviews youth eligibility for discharge and ensures youth are discharged appropriately without delay.

Works with facilities to ensure quality reentry planning has been completed before youth are released to parole.

Confers with staff on program issues and problems to identify and implement solutions.

Responsible for the management and supervision of a TJJD District Office with one or more business operational units working out of the office; and supervising several program specialists.

Responsible for supporting and monitoring a significant regional fiscal budget, which includes working with division management of annual budget request, monitoring and compliance with agency standards.

Service as the central point of contact for external and internal stakeholders; assist community partnerships and pilot projects with community-based providers and local Probation Departments. Maintains consistent communication, cooperation and coordination with county Chief Probation Officers

Responsible for managing several contract parole providers (expenses, reimbursement and contractual obligations and standards.

Monitors compliance with policies and procedures; and provides input or approves new policies and procedures.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

MINIMUM QUALIFICATIONS

Master’s degree with major course work in Social Work, Sociology, Psychology, Guidance and Counseling, Criminal Justice, Family Relations, Rehabilitation, Social Sciences, or a related field. Seven (7) years full-time wage-earning experience that may be a combination of the following: participating in the development, evaluation, and implementation of individual case/treatment plans or assessments; the development and coordinating of services; and placement recommendations and referrals for youth or adults on probation, parole, or in a residential facility.

OR

Bachelor’s degree with major course work in Social Work, Sociology, Psychology, Guidance and Counseling, Criminal Justice, Family Relations, Rehabilitation, Social Sciences, or a related field. Nine (9) years full-time wage-earning experience that may be a combination of the following: participating in the development, evaluation, and implementation of individual case/treatment plans or assessments; the development and coordinating of services; and placement recommendations and referrals for youth or adults on probation, parole, or in a residential facility.

Required:

• Possess and maintain a valid state driver’s license.

• Must have or be able to obtain a certificate of course completion for the Criminal Justice Practitioner (CJP) online course provided through the Texas Department of Public Safety (DPS) within six months of employment as a parole officer with the Texas Juvenile Justice Department (TJJD).

Preferred:

• Seven (7) years of work experience in a supervisory or management capacity.

Experience and Education Substitutions:

• One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.
• Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.
• Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience.
• Experience requirements may be satisfied by the prorated part-time equivalent.

Pre-employment conditions require acceptable results from mandatory:

• pre-employment drug test;

• finger printing, criminal records check, and TB testing;

• Fitness-for-Duty Assessment which may include both physical and behavior evaluations.

Requirements for Continued Employment:

• Failure to maintain required licenses/certifications will result in termination of employment.

This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Ability to perform tactile discernment

Heavy lifting, 45 lbs. & over

Heavy carrying, 45 lbs. & over

Climbing ladders

Pushing

Pulling

Repeated bending

Operate motor equipment

Reaching above shoulder

Dual simultaneous grasping

Finger/manual dexterity

Identify colors

Walking

Depth perception

Standing

Sitting

Crawling

Twisting

Kneeling

Stooping

Climbing stairs

Restraining combative youth

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of:

• Criminology and penology principles.

• Principles, methods, techniques, and practices of parole case management.

• Evidence-based practices.

• And understanding that trauma-informed care drives youth decision making.

• Principles and practices of public administration and management.

• Program management processes and techniques.

• Personnel management.

• Local, state, and federal laws and regulations relating to pardons and paroles.

• Agency investigative procedures and techniques.

• TJJD programs, policies, and procedures.

• Statistical analysis processes.

• Budget processes.

• Research techniques.

Skill in:

• Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Identifying measures or indicators of program and staff performance.

• Operating a computer and applicable software.

Ability to:

• Manage parole operations.
• Interpret and apply rules, regulations, policies, and procedures.
• Gather, assemble, correlate, review, and analyze facts/data and outcomes.
• Establish goals and objectives.
• Devise solutions to administrative problems.
• Develop, evaluate, and interpret administrative policies and procedures.
• Develop and modify parole casework techniques.
• Prepare reports and recommendations for administrative/executive usage.
• Organize caseloads, workloads, set priorities, and carry out assigned tasks in a timely manner.
• Establish interpersonal and effective working relationships with all levels of TJJD staff.
• Monitor and manage budgets.
• Adhere to program, fiscal, personnel, and legal standards and policies.
• Communicate effectively, both orally and in writing.
• Identify and analyze problems and to assist in the development of corrective action plans, for respective assigned office location(s).
• Exercise initiative, assertiveness, and deal with others tactfully.
• Comprehend and implement program goals, objectives and operations.
• Relate to administrative objectives and missions.
• Physically restrain youth, when necessary, in a manner consistent with instructions received in training.
• Plan, assign, and supervise the work of others.
• Assume the duties and responsibilities of the Reentry System and Parole Operations Manager in his/her absence.
• Maintain a driver license and reliable transportation with valid insurance.
• Work in excess of 40 hours per workweek, be on-call, and travel occasionally.

VETERANS

In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at Program Management MOS Codes.

ADDITIONAL INFORMATION

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.