What are the responsibilities and job description for the Bilingual Receptionist position at Texas Medical Marijuana Doctors?
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Job Summary:
We are seeking a friendly and professional Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing exceptional customer service and creating a positive first impression. The Receptionist plays a crucial role in managing the front desk, handling phone calls, and assisting with administrative tasks.
Responsibilities:
Front Desk Management:
- Greet visitors, clients, and employees in a warm and welcoming manner.
- Direct visitors to the appropriate person or department.
- Maintain a tidy and organized reception area.
Phone and Email Communication:
- Answer and manage incoming calls in a courteous and efficient manner.
- Transfer calls to the appropriate individuals or departments.
- Respond to emails and inquiries promptly and professionally.
Visitor Coordination:
- Register and sign in visitors, ensuring they comply with security protocols.
- Notify employees of visitor arrivals.
- Issue visitor badges and maintain visitor logs.
Administrative Support:
- Assist with general clerical and administrative tasks.
- Manage and distribute incoming mail and packages.
- Maintain office supplies and order new supplies as needed.
Customer Service:
- Provide excellent customer service to clients, guests, and employees.
- Handle inquiries and resolve issues or direct them to the appropriate person.
Qualifications:
- MUST BE BILINGUAL
- High school diploma or equivalent.
- Proven experience as a receptionist or in a similar role is a plus.
- Excellent communication and interpersonal skills.
- Ability to handle multiple incoming calls at once.
- Professional appearance and demeanor.
- Strong organizational skills.
Working Conditions:
- Fast-paced office environment.
- Regular use of office equipment, including phones and computers.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $19