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Workers' Compensation Senior Adjuster Team Lead

Texas Mutual Insurance Company
Texas Mutual Insurance Company Salary
Austin, TX Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

We're excited you're considering joining a great place to work!

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About this Position

At Texas Mutual, we are proud to create a stronger, safer Texas. That means helping injured workers return to a productive life, empowering businesses to excel, and giving back to our communities.

As a Senior Lead Adjuster, you will contribute to our mission by handling complex claims while mentoring a team of adjusters, fostering a collaborative environment, and driving continuous improvement. This position is ideal for an experienced adjuster seeking to develop leadership skills and influence department-wide strategies. We are looking for someone who will foster a listening environment, support growth through transparent communication, and drive talent initiatives like onboarding and training.

Responsibilities & Qualifications

In this role, you can expect to :

  • Conduct claim investigations, administer benefits to injured workers, and ensure compliance with the Texas Workers' Compensation Act, rules of the Division of Workers' Compensation (DWC), as well as internal policies and procedures at a reduced caseload.
  • Support and align to our leadership culture through listening and acting on staff feedback, transparent communication, and talent initiatives such as coaching, training, onboarding, and retention.
  • Assist management in leading team meetings and contributing to problem-solving and people initiatives.
  • Analyzes claim data to identify trends, implement improvements, and drive positive employee engagement.
  • Serves as a claims process expert for special projects and dedicated accounts, demonstrating deep knowledge of workers' compensation regulations and procedures.

The successful candidate must have :

  • Bachelor's degree or equivalent education, training or, experience.
  • At least four years of workers' compensation claims adjusting experience or equivalent education, training, or experience.
  • Current Texas workers' compensation or all lines adjuster license.
  • Preferred Qualifications :

  • Bilingual in Spanish and English.
  • Texas Mutual Pay Transparency

    The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

    Base Pay Range : $82,633.60 - $102,076.80 Per Year

    Flex-Hybrid Work Environment :

    Texas Mutual's flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

    Our Benefits :

  • Annual performance bonus and merit-based pay increase
  • Lifestyle Savings Account ($1,000 per year)
  • Automatic 4% employer contribution to retirement plan
  • 401k plan with 100% employer match up to 6%
  • Student loan repayment matching in 401k plan
  • Three weeks' time off for vacation
  • Nine paid holidays and two personal days each year
  • Day one health, Rx, vision and dental insurance
  • Life and disability insurance
  • Flexible spending account
  • Pet insurance and pet Rx discounts
  • Free on-site gym, fitness classes, and health and wellness resources
  • Free identity theft protection
  • Free student loan repayment and refinancing consultation
  • Professional development and tuition reimbursement
  • Employee referral bonus
  • Free onsite snacks
  • Salary : $82,634 - $102,077

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