What are the responsibilities and job description for the Service Manager position at Texas Nissan?
We are looking for a great communicator and leader to help manage our service department
Responsibilities
- Manage and Control all forms of customer needs
- Lead Service advisors, technicians and all service personnel to "Victory" by providing Leadership and Help along the way
- Inputting correct data to our CRM and reviewing reports daily with the staff
- Grow our customer base and provide a world class service experience for our customers
- Organize and hold weekly training
- Calculate and facilitate out weekly payroll for our service team
- Booking Repair Orders
- Quality Controlling/Internally Auditing Warranty Repair Orders
- Managing all aspects of the service drive
- Generating and managing the Service Advisor schedule monthly
- Being consistently reliable
- Assist with shop workflow
Skills
* Quick thinker
*Great communicator
*Extremely detailed oriented
*Must be able to perform under pressure
*Must have a passion for providing a flawless customer experience
*Must be able to Mentor and lead people to success
*Must be Extremely competitive
Job Type: Full-time
Pay: $90,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Day range:
- Rotating weekends
Shift:
- 12 hour shift
Experience:
- Sales: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: One location
Salary : $90,000 - $125,000
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