PBX Operator

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) PBX Operator with Texas Orthopedic Hospital you can be a part of an organization that is devoted to giving back!

Benefits

Texas Orthopedic Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Texas Orthopedic Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic PBX Operator to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Under the general supervision of the Director, PBX Operators monitor telephone console and process incoming and in-house calls in a quick and professional manner. Assists patients and visitors with information and directions to specific areas in the hospital; responds quickly and effectively to all emergency codes using proper hospital procedures, and maintains a professional level of work performance and image for the hospital.

What You Will Do in Your Role:

• You will answer all incoming & inter-hospital calls within 30 seconds and page over Public Address system.
• You will respond to all emergency codes within 5 seconds and proceeds with appropriate procedures.
• You will assist security by monitoring devices and paging/ calling on SpectraLink phones.
• You will assist and direct all visitors or patients to their specific areas within the hospital.

What qualifications you will need:

• High school or equivalent
• 1 year PBX experience or multi-line telephone experience required

Opened in 1995, Texas Orthopedic Hospital was developed to provide high-quality, cost-effective, specialized orthopedic care in a streamlined environment focused on wellness, mobility and quick recovery. As one of the only specialty hospitals in the country focusing solely on orthopedics, Texas Orthopedic Hospital is pleased to offer all services conveniently located within one building. Texas Orthopedic Hospital is partially physician-owned and partners with Fondren Orthopedic Group, L.L.P., the largest and most comprehensive association of private orthopedic surgeons in the Houston area and one of the largest in the nation. Our physicians are internationally renowned and as a result, patients at Texas Orthopedic Hospital receive precise diagnoses and the very latest in treatment options. Texas Orthopedic Hospital is affiliated with HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.