DME Technician / MA / Casting - Northwest Austin

GENERAL JOB DESCRIPTION: Responsible for assisting physicians with patient care, including casting, bracing and performing other duties as assigned. Manage clinic inventory by ordering supplies and overseeing medications/medication samples. Maintain OSHA compliance. Back up staffing for clinic. Document all actions performed with patient care in the EMR system in a timely manner.

• Assist physicians with daily patient care activities including MA and Ortho Tech responsibilities
• Responsible for ensuring clinic cleanliness and orderly inventory and storage of all DME and clinical supplies, assist with maintaining proper reorder levels.
• Assist Office Manager in the training and performance improvement of clinical staff. Serve as a mentor for clinic staff, and a resource to midlevel and physician providers with respect to EMR system, clinic policies and procedures.
• Be available to answer medical questions for clinic and administrative staff. Voice concerns with respect to protocols, workflow or staffing with Office Manager.
• Work with physician staff to ensure quality patient care and services are provided. Ensure compliance with clinic standards of quality patient care and all clinical protocols.
• Special projects as directed by Office Manager or Director of Patient Services.
• Manage assigned location inventory.
• Super user for Inventory program.
• Capturing insurance benefits and authorization requirements for DME.
• Responsible for maintaining quality standards for DME according to Medicare, Medicaid and any other federal or state agency regulations.
• Back up and perform essential functions of MA and Ortho Tech, should there be a vacancy or shortage in any given clinic.
• Manage Tech only appointments for assigned location.
• Manage medication and medication samples.
• Maintain OSHA compliance by routine autoclave cleaning and testing, AED/Emergency equipment checks, stocking Sick/PPE boxes, etc.
• Maintains strictest confidentiality.
• All other duties as assigned.

• High school diploma or GED.
• MA or Ortho Tech Certification preferred.

• Preferred 1 year experience as an Ortho Tech with Texas Orthopedics and/or Ortho Tech Certification.
• Preferred experience in supply ordering and OSHA knowledge.
• Preferred 3 year history of casting, splinting, and applying DME.
• Must have mastery of clinic skills and DME/casting/splinting checklists.

• Must possess outstanding interpersonal skills and be capable of communicating with physicians, staff and outside consultants.
• Knowledge of computer systems and applications, including EMR.
• Knowledge of governmental regulations and compliance requirements.
• Skill in exercising initiative, judgment, problem solving, and decision-making.
• Ability to differentiate confidential information regarding patient care, TOSRA business practices and pricing arrangements and communicate with parties accordingly.
• Ability to communicate clearly and effectively in writing and verbally.
• Must possess knowledge of the principles and practices of medical and surgical care to assist in providing patient care and treatment.

• Requires exposure to bodily fluids.
• Requires sitting, bending, stooping and stretching.
• Ability to walk frequently and stand for extended periods of time.
• Must be able to occasionally lift and carry items weighing up to 50 pounds.
• Ability to assist patients weighing up to 300 pounds and place them in appropriate positions for procedures.
• Must have full range of motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.
• Must have adequate visual acuity to read, the ability to interpret and understand written material and to perform required procedures.
• Must have adequate hearing and speaking abilities to interact appropriately with others, including patients and co-workers.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Requires normal range of hearing and eyesight to record, prepare an communicate appropriate reports.

• Clinic setting
• Potential traveling between clinic locations.
• Exposure to communicable diseases, toxic substances, radiation and bodily fluids.