What are the responsibilities and job description for the Infrastructure Engineer - McAllen, TX position at Texas Regional Bank?

Position Summary

The Infrastructure Engineer will be responsible for planning, design, configuration, maintenance, and support of network, server, and cloud infrastructure including LANs, WANs, Switches, Routers, Firewalls, Virtual and Physical Server platforms, cloud connectivity and support, client / server applications, and related peripherals.

Principal Duties and Responsibilities

Maintain integrity of the network and server deployment
Setup and configure wireless networking that supports secured access
Support voice and video applications
Install and support LANs, WANs, Switches, Routers, and Firewalls
Install, configure and maintain network services, equipment and devices
Assign routing protocols and routing table configurations
Maintain network servers such as file servers, VPN gateways, and cloud resources
Manage system back-up and restore protocol
Ensure patches are implemented and all systems have been updated
Perform troubleshooting analysis of servers, workstations and associated systems
Respond to inquiries from staff, service providers, and outside vendors to provide technical assistance and support
Document network issues and resolution for future reference
Monitor system performance and implements performance enhancements
Maintain a thorough knowledge of networking essentials
Oversee software and network security
Collaborate with developers, users, and other networking specialists to determine physical and virtual hardware requirements to meet infrastructure needs
Contribute to the design and implementation of a networking and infrastructure vision to safely prepare for future organizational growth
Maintain network security through proper configuration of VPN and Firewalls
Monitor network performance, capacity and reliability
Proactively identify potential risks and impacts to the network
Remediate vulnerabilities and research security incidents
Manage the lifecycle of the network infrastructure
Manage assigned projects and / or program components to deliver services within established objectives
Think and act like an entrepreneur. Be able to make decisions and assume accountability

Other Responsibilities

Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures

Be highly focused, able to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned

Exhibit excellent interpersonal and communication skills as necessary for maintaining effective relationships with Board members, officers, employees, and members of the business and civic community

Understand and enforce IT policies and procedures

Work under high pressure situations in a stressful atmosphere while remaining composed

Attend and contribute to team meetings

Provide strong, compassionate and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects

Develop and mentor rising talent in the technology department

Mental concentration is required to perform concurrent tasks and meet deadlines while tolerating frequent interruptions

Comply with federal and state regulations and all established bank policies and procedures

Perform other duties as assigned

Qualifications, Education and Experience Requirements

Minimum of 2 years of network experience required

Technical, analytical and interpersonal skills required

Must have excellent analytical, observational, and decision-making skills

Windows Server, Active Directory, DNS, DHCP, Group Policy

Microsoft 365, Amazon AWS and Azure

Work efficiently in a collaborative team environment

Knowledge of VoIP implementation and support

Must possess an adaptive, empathetic, collaborative, and positive mindset

Strong organizational skills and ability to multi-task in a business environment

Knowledge of virtual server and SQL server

Knowledge of Fiserv Premier applications is a plus

Must be physically present in the bank to perform these job duties

Texas Regional Bank is an Equal Opportunity Employer

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Infrastructure Engineer - McAllen, TX

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