Infrastructure Engineer - McAllen, TX

Position Summary

The Infrastructure Engineer will be responsible for planning, design, configuration, maintenance, and support of network, server, and cloud infrastructure including LANs, WANs, Switches, Routers, Firewalls, Virtual and Physical Server platforms, cloud connectivity and support, client/server applications, and related peripherals.

Principal Duties And Responsibilities

• Maintain integrity of the network and server deployment
• Setup and configure wireless networking that supports secured access
• Support voice and video applications
• Install and support LANs, WANs, Switches, Routers, and Firewalls
• Install, configure and maintain network services, equipment and devices
• Assign routing protocols and routing table configurations
• Maintain network servers such as file servers, VPN gateways, and cloud resources
• Manage system back-up and restore protocol
• Ensure patches are implemented and all systems have been updated
• Perform troubleshooting analysis of servers, workstations and associated systems
• Respond to inquiries from staff, service providers, and outside vendors to provide technical assistance and support
• Document network issues and resolution for future reference
• Monitor system performance and implements performance enhancements
• Maintain a thorough knowledge of networking essentials
• Oversee software and network security
• Collaborate with developers, users, and other networking specialists to determine physical and virtual hardware requirements to meet infrastructure needs
• Contribute to the design and implementation of a networking and infrastructure vision to safely prepare for future organizational growth
• Maintain network security through proper configuration of VPN and Firewalls
• Monitor network performance, capacity and reliability
• Proactively identify potential risks and impacts to the network
• Remediate vulnerabilities and research security incidents
• Manage the lifecycle of the network infrastructure
• Manage assigned projects and/or program components to deliver services within established objectives
• Think and act like an entrepreneur. Be able to make decisions and assume accountability
  
  

Other Responsibilities

• Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures
• Be highly focused, able to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned
• Exhibit excellent interpersonal and communication skills as necessary for maintaining effective relationships with Board members, officers, employees, and members of the business and civic community
• Understand and enforce IT policies and procedures
• Work under high pressure situations in a stressful atmosphere while remaining composed
• Attend and contribute to team meetings
• Provide strong, compassionate and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects
• Develop and mentor rising talent in the technology department
• Mental concentration is required to perform concurrent tasks and meet deadlines while tolerating frequent interruptions
• Comply with federal and state regulations and all established bank policies and procedures
• Perform other duties as assigned
  
  

Qualifications, Education And Experience Requirements

• Minimum of 2 years of network experience required
• Technical, analytical and interpersonal skills required
• Must have excellent analytical, observational, and decision-making skills
• Windows Server, Active Directory, DNS, DHCP, Group Policy
• Microsoft 365, Amazon AWS and Azure
• Work efficiently in a collaborative team environment
• Knowledge of VoIP implementation and support
• Must possess an adaptive, empathetic, collaborative, and positive mindset
• Strong organizational skills and ability to multi-task in a business environment
• Knowledge of virtual server and SQL server
• Knowledge of Fiserv Premier applications is a plus
• Must be physically present in the bank to perform these job duties
• Texas Regional Bank is an Equal Opportunity Employer