What are the responsibilities and job description for the Coordinator, Conference Housing Services position at Texas State University?
Posting Information
Posting Information
Posting Number
2025182
Posting/Functional Title
Coordinator, Conference Housing Services
University Pay Plan Title
Coord, Housing Camps & Conferences
Location
San Marcos
Department
DHRL Administration
Recruitment Type
Open to All
Job Type
Full-Time
Funding Source
Permanent
Monthly Salary
$3,776.42-$4,166.67
Job Category
Non-Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
- Bachelor’s degree
- Excellent organizational, administrative, and time management skills, including managing multiple tasks.
- Strong understanding of financial operations and regulations.
- Ability to communicate orally and written.
Preferred Qualifications
- Master’s degree.
- Experience in higher education or campus housing.
- Background in event management or hospitality.
- Proven track record in sales and revenue generation.
- Experience with StarRez or other housing management systems.
- Proficient in utilizing Microsoft suite projects.
- Familiarity with SAP or other enterprise systems.
Job Description
The Coordinator for Conference Housing Services supports revenue operations and organizes guest accommodations on behalf of the Department of Housing and Residential Life. This role will expand the client base, manage summer housing operations, oversee daily processes, coordinate check-ins and check-outs, and liaise between campus departments and clients to ensure successful events. The Coordinator develops and implements sales and recruitment strategies to increase summer revenue beyond $4 million, manages client invoicing and retention, and recruits and supervises student staff. Additionally, the role supports transitional housing during winter and intersessions. This position reports to the Program Manager of Conference Housing Services within the Housing Administrative Services unit.
Job Duties
Sales:
- Identify and cultivate new business opportunities to maximize revenue.
- Develop and implement strategic marketing and promotional plans.
- Communicate effectively with customers regarding inquiries and reservations.
- Provide engaging tours of our facilities and be knowledgeable, answering all client questions.
- Manage the reservation process and staffing for summer guest housing, ensuring a seamless and efficient experience for all guests.
- Follow up with clients post-service to ensure satisfaction and gather feedback.
- Support university break housing and transitional housing operations from move-in to move-out.
Administrative:
- Operate daily with StarRez, managing and monitoring on-going processes, tracking logs and spreadsheets, and reconciling data.
- Schedule and use of guest rooms, meeting spaces, and other housing facilities for 40 to 60 summer programs, including campus New Student Orientation and academic year groups.
- Oversee all aspects of billing, including invoicing and receiving payment.
- Collaborate with campus service providers on the event details as they evolve and are finalized according to established communication protocols.
- Ensure timely processing of refunds and financial transactions.
- Assist Housing Administrative Services with billing and audits during busy times.
- Assist with recruiting, hiring, training and supervision of the summer conference assistants.
Departmental Responsibilities :
- Ensure excellent service delivery for clients and the conference housing team.
- Represent Housing & Residential Life on university committees and initiatives.
- Perform other duties as assigned to support departmental goals.
Additional Information to Applicants
- This position requires driving University vehicles.
Job Open Date
12/06/2024
Job Close Date (posting closes at midnight)
02/14/2025
Open Until Filled
No
Normal Work Days
Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start
8:00AM
Normal Work Hours End
5:00PM
Posting Notices
Applicant must have a valid Texas Driver's License and be a driver in good standing with less than ten (10) points deducted for driving infractions as determined by the employer driving standards system., You will be required to electronically attach a resume, cover letter, and list of references to your application.
Legal and Required Notices
Texas State University is an equal employment opportunity employer and takes affirmative action to employ covered veterans and people with disabilities.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why work @ Texas State?
- Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
- Generous paid time off: vacation, holidays, sick days and many more!
- Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
- Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
- An inclusive Bobcat community: join our many social networks offered on and off-campus
- Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, welcoming, and growing universities in the nation.
Salary : $3,776 - $4,167
