Sr Patient Services Specialist/ Referral CCVH

This position is responsible for ensuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.

• Working in a team environment, sometimes in a hectic/stressful capacity.
• Working ability to understand and follow directions: utilizing computers; utilizing some medical terminology.

High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.

Salary : $15 - $34