Workforce Development Spec

Who We Are

Texas Workforce Commission connects people with careers across the state. While we are based in Austin, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position will report to 300 Cheyenne Dr, Killeen, TX 76542-1300.

Who You Are

• A passionate connector: Performs complex (journey-level) employment work. You're dedicated to helping individuals navigate their path to employment by offering meaningful guidance, tools, and support. You believe in empowering people through access to opportunity.
• A skilled communicator and interviewer: You ask the right questions, listen with empathy, and offer solutions that match each person’s unique journey. You explain services clearly, ensuring understanding and trust.
• A workforce systems navigator: You are comfortable using technology, know how to find and use online resources, and help others do the same—whether it’s job search tools, labor market data, or digital platforms.
• An advocate for broad access and opportunities: You are dedicated to helping everyone find opportunities to work, grow, and reach their goals through job connections, training, and support.
• A thoughtful team collaborator: You work well across teams and communities, partnering with employers, job seekers, and agency staff to get results.
• An organized professional: You juggle multiple tasks with grace, from maintaining accurate records to preparing for community outreach, and you do it all with a strong sense of purpose.
  
  

You Will Be Trusted To

• As a Workforce Development Specialist III, you will be a key part of delivering employment services that meet the needs of both job seekers and employers across the state. You will:
• Connect people to meaningful work by providing employment services that match job seekers with opportunities aligned to their skills and goals.
• Support employers by assisting with job postings, identifying qualified candidates, and offering recruitment services tailored to business needs.
• Promote and train job seekers on Workforce Solutions electronic tools, such as WorkInTexas, and MyTXCareer, helping them build résumés, explore careers, and navigate digital resources.
• Support job seekers receiving unemployment insurance by guiding their job search efforts and helping them connect to employment opportunities and helpful services.
• Serve priority populations including veterans, migrant and seasonal farmworkers (MSFWs), and others with barriers to employment, offering specialized services and targeted outreach.
• Provide worker support by helping them navigate the complaint process and ensuring access to supportive services. Maintain thorough documentation of services provided, client outcomes, and employer engagement in compliance with state and federal reporting requirements.
  
  

You Qualify With

• Three years of full-time experience in gathering information, interviewing, or counseling; instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; customer service; or workforce development issues and programs.
  
  

OR

• Relevant academic credits may be applied toward experience qualifications for this position.
  
  

You Are a Great Fit With

• Knowledge of employment services, unemployment insurance work requirements, and workforce development programs.
• Familiarity with Workforce Solutions electronic tools (e.g., WorkInTexas, MyTXCareer).
• Ability to compose correspondence, summarize information, write case narratives, and processing complaints and related legal procedures.
• Strong interpersonal skills with the ability to connect with individuals from diverse backgrounds.
• Ability to work independently while delivering employment services that help job seekers and employers succeed through Workforce Solutions.
• Comfort conducting outreach and providing services at employer sites, community centers, educational institutions.
• Strong organizational and recordkeeping skills, with attention to detail and a commitment to service excellence.
  
  

TWC may use all available information, including past unemployment claims, to evaluate an applicant’s suitability for the position. Incomplete applications may not be considered. Learn about TWC jobs and benefits at www.texasworkforce.org/twcjobs. Security sensitive position. Criminal background check conducted on final candidate. You must be a Texas resident to work for the Texas Workforce Commission.

You Gain

  

• A Family Friendly Certified Workplace.   
• Competitive starting salary: $3900/month  
• Defined Retirement Benefit Plan  
• Optional 401(k) and 457 accounts  
• Medical Insurance  
• Paid time off, including time for vacation, sick and family care leave  
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. 
  
  

Veterans

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/JobDescriptions/R3023.pdf

How To Apply

• To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
• TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.