Admin Coordinator Dispatcher

Job description

SHIFT

TUESDAY TO SATURDAY 4:30am-1:00pm

RESPONSIBILITIES

· Dispatch and monitoring 30 drivers.

· Verify the total number of drivers working each day and recommend if additional drivers are required.

· Confirm the completion of calls.

· Respond within 10 minutes to any callbacks, messages, or cancellations.

· Encourage and motivate all drivers to meet maximum potential while maintaining delivery time specifications.

· Maintain professionalism, respect, fairness, and dignity in all driver relationships.

· Orientation and motivation as required relating to the drivers.

· Recognize and prioritize—alert for immediate dispatch.

· Identify and ensure all customers are given 100% performance on deliveries.

· Ensure on-time work completion and prompt pick-up in accordance with established standards of service.

· Provide assistance to other dispatch boards.

· Provide assistance to distribution as well as other departments.

· Provide Dispatch Supervisor/Operations Management with information on equipment failures and problems.

· Perform 35-40% general warehouse duties including loading/unloading, sortation, etc.

· Other duties as assigned.

REQUIREMENTS

· High School graduate or GED required.

· Some college hours desired.

· Must possess excellent knowledge of the city and suburb being dispatched.

· Minimum two years’ experience in the courier industry.

· Must possess outstanding verbal communication skills.

· Must possess excellent interpersonal skills.

· Must possess the ability to work under pressure.

· Must possess a minimum of 6 months of computer skills.

· Must possess the ability to exercise good judgement.

· Must be able to lift more than 25lbs.

Job Type: Full-time

Pay: From $22.70 per hour

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $23