What are the responsibilities and job description for the B2B Collections Representative position at TGG Accounting?
Do you like to take challenges head-on? Join my clients B2B debt collection team! It is fully remote if you are within driving distance of Concord. The team meets up for lunch once a month!
Job Overview:
The B2B Collections Specialist will be responsible for managing and resolving overdue accounts for our business clients. This includes communicating with customers, negotiating payment arrangements, and ensuring the accurate tracking of account status.
Key Responsibilities:
- Contacting clients to collect outstanding payments via phone, email, and other communication channels.
- Analyzing and reviewing customer accounts for discrepancies or issues causing delayed payments.
- Negotiating payment plans and resolving disputes to facilitate prompt payments.
- Documenting and maintaining accurate records of all communications and payment arrangements.
- Collaborating with internal teams to address account issues and improve payment processes.
Qualifications:
- 2 years of experience in B2B collections or accounts receivable.
- Strong communication and negotiation skills.
- Detail-oriented with excellent organizational abilities.
- Proficiency in Microsoft Office and accounting software (experience with [specific software] is a plus).
- Ability to work independently and as part of a team.
No Medical/Dental/Vision benefits (small company)
Unlimited PTO
No holidays- take off what you need
Salary : $52,000
