What are the responsibilities and job description for the Operations Specialist- AV industry, Hayward position at TGG Accounting?
Our home automation client is looking for an Operations and Logistics Specialist in Hayward, CA. This is a full-time and on-site role, it is a long-term role.
Responsibilities:
Operations:
- Manage fleet logistics, including coordinating vehicle registrations, accidents, and maintenance with technicians and project managers.
- Collaborate with the fleet management firm to ensure compliance and regular upkeep.
- Oversee certain warehouse supervisory tasks and reconcile equipment at the end of jobs.
- Handle ordering and coordination of event-related items such as balloons and flowers.
- Arrange accommodation for employees or events as needed.
- Assist in planning and organizing company gatherings and parties.
Client & Project Support:
- Support ongoing projects (currently ~20) and potential quick-turnaround special projects.
- Coordinate with the client service department for high-end service needs.
- Address urgent requests, such as troubleshooting issues before major client events.
- Provide top-tier service for elite clientele, including managing NDAs and background checks when necessary.
Must-Have Skills & Experience
- 3 years of experience in a support role in AV/home automation industry
- MUST HAVE basic understanding of audio-visual equipment and technology, including knowledge of manufacturer brands and models (e.g., speakers and their configurations).
- Familiarity with contracts, invoices, and project documentation.
- Experience with fleet and asset management (handling company vehicles, warehouse inventory, and equipment tracking).
- Ability to handle high-end clients and maintain confidentiality.
- Proficient in using spreadsheets, financial reconciliation, and managing invoices.
- A proactive, go-getter attitude with a strong work ethic and attention to detail.
- Proficient in MS Suite, especially Excel
PERKS: $36-$38 per hour, 100% paid employee medical, dental and vision insurances, 25 PTO days per year, 401k plan, possible reimbursement for commuting expenses
**** LOCAL CANDIDATES ONLY *****
Salary : $36 - $38
