Sales Operations and Logistics Manager

Job Title: Sales Operations and Logistics Manager

Location: Los Angeles, CA (Onsite - Downtown Los Angeles)

Position: Full-Time

Reports To: VP of Operations

About the Company:

ADIBOT is an industry leader in cutting-edge UV-C disinfection solutions based in the heart of Los Angeles, California. ADIBOT solutions were developed by a visionary team of roboticists and engineers who have spent the past decade pushing the boundaries of technological innovation in the world of robotics. ADIBOT solutions are the culmination of years of relentless R&D and commitment to using robotics to create a better world.

Each member of the ADIBOT team hails from diverse disciplines and backgrounds and have been the driving force behind many groundbreaking robotic products. Our team has introduced intelligent humanoid robots for homes and businesses to a nascent market. Additionally, from being the first to launch robotic kits developed with Apple to a long-standing partnership with Disney to bring iconic characters to life through robotics, our team is well-versed in large-scale collaborations. Our collective expertise forms the foundation of ADIBOT, which is rooted in a deep understanding of the revolutionary potential of robotic automation.

ADIBOT s breakthrough solutions combine the tried-and-true, highly effective germicidal properties of UV-C irradiation with the transformative capabilities of robotics and artificial intelligence, enabling unmatched levels of automation, efficacy, and substantial time and cost savings.

Job Description:

The Sales Operations and Logistics Manager will play a pivotal role in managing and optimizing the sales operations and logistics processes. This position will be responsible for processing purchase orders, coordinating with sales and finance teams, managing inventory levels, and ensuring timely delivery of products to our customers and events. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication skills.

Responsibilities:

Build and maintain strong relationships with suppliers, vendors, and third-party logistics providers to streamline the supply chain.

Accurately process purchase orders ensuring all documentation is correct.

Provide support to the sales team by processing orders, handling inquiries, preparing quotes, and tracking order status.

Act as a liaison between customers and the sales team, ensuring timely communication and resolution of issues.

Coordinate with our third-party logistics provider to ensure timely receipt, storage, and delivery of products.

Handling shipping logistics and documentation, ensuring compliance with regulations and customs requirements for international shipments.

Identify opportunities to streamline sales and logistics processes, implementing best practices to enhance efficiency.

Develop and maintain strong relationships with shipping companies, freight forwarders, and customs brokers to ensure smooth operations.

Analyze sales and logistics data to identify trends, generate reports, and support decision-making.

Work with the finance department to ensure accurate billing and payment processing.

Maintain and update customer records diligently.

Monitor and manage inventory levels to ensure adequate stock.

Conduct regular inventory audits and reconciliations to maintain accuracy.

Track and manage logistics for small parcel, LTL, or FTL shipments to ensure timely delivery.

Coordinate the pickup and drop-off of assets for events, pilot programs, and demonstrations.

Bachelor s degree in Business Administration, Supply Chain Management, Logistics or a related field or equivalent work experience.

Minimum of 2-3 years of experience in sales operations, logistics, or supply chain management.

Experience working with third-party logistics providers.

Strong communication skills, both verbal and written.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in Microsoft Office Suite, HubSpot, Intuit QB SOS and other relevant software applications.

Willingness to travel occasionally to warehouses and third-party logistics provider visits.

ADIBOT is an equal-opportunity employer and is committed to providing a workplace that is inclusive, diverse, and free of discrimination. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other status protected by applicable federal, state, or local laws. We actively encourage candidates from all backgrounds to apply and believe that a diverse workforce contributes to the strength and success of our organization. All qualified applicants will receive consideration for employment without regard to any of the aforementioned factors. If you require accommodations in the application process, please let us know.