What are the responsibilities and job description for the Order Processing Specialist position at Thélios?
We are seeking a Client Support Associate to provide top-notch support to our clients. As a key member of our customer service team, you will be responsible for responding to client inquiries, resolving issues, and providing solutions that meet their needs.
About the Role
- Respond to client inquiries and resolve issues in a timely manner
- Provide excellent customer service through phone, email, and other communication channels
- Collaborate with internal teams to ensure seamless execution
- Maintain accurate records and reports
Key Qualifications
- High school diploma or equivalent required; associate degree in business administration or related field preferred
- Minimum 2 years of experience in customer service or a related field
- Excellent communication, problem-solving, and organizational skills
- Proficiency in Microsoft Office and SAP software
- Bilingual skills a plus
