Senior Key Account Manager

Americas KAM, Ambient OEM Commercial

Department: Sales

Business Unit: Ambient OEM

Region: Americas

Location: Pittsburgh, PA preferred / East Coast

We are seeking a Key Account Manager for our Private Label business. The role is focused on driving strategic growth and operational excellence within the Americas for the Ambient OEM business, with a key emphasis on defining and executing account-level strategies for relevant categories (Canned, RTE) in alignment with the overarching Americas regional strategy. This position requires end-to-end ownership of the P&L, ensuring topline and bottom-line performance while fostering commercial excellence through strong customer relationships, account penetration, and cross-category sales. The role also involves seamless collaboration with demand planning, supply chain, and R&D teams to support innovation and operational efficiency, while contributing to a cohesive and collaborative Americas team culture.

Key Accountabilities:

• Strategic Direction:
• Develop and execute sales strategies, prioritize accounts, and support Key Account Managers (KAMs) with relationship management and negotiations.
• Set customer-level KPIs, monitor performance, and close gaps to meet targets.
• Evaluate and recommend projects and investments to align with Americas commercial strategy.
• P&L Growth:
• Drive and be accountable for topline and bottom-line performance for key accounts.
• Ensure profitability within the agreed COGS baseline and mitigate financial risks.
• Set annual financial targets and collaborate on volume forecasts.
• Commercial Excellence:
• Share insights from US/Canada markets with the Americas team.
• Strengthen relationships with existing accounts while driving new account penetration and pipeline growth.
• Increase share of wallet and cross-category sales while improving service levels and satisfaction.
• Monitor competitor activity, market trends, and sustainability developments.
• Operational Collaboration:
• Provide sales forecasts to demand planning for seamless supply chain coordination.
• Offer feedback on production service levels and enhance the demand planning process.
• Innovation Collaboration:
• Work with Ambient OEM R&D teams on customer development projects and new product innovations.
• Align with R&D to prioritize efforts and co-create solutions with key customers.
• People and Culture Leadership:
• Lead, motivate, and develop a high-performing, collaborative team across different locations.
• Foster a cohesive working environment and drive team alignment on goals and objectives.

Candidate Profile:

Personal Competencies:

• Expertise in B2B OEM sales, regional sales strategy, and P&L ownership.
• Proven ability to solve complex problems and develop long-term strategies.
• Strong relationship management and customer development skills.
• Excellent communication and interpersonal skills to foster collaboration.
• International experience in global plant sourcing and virtual team building.

Travel Required: Yes

Language Skills: Proficient in English (Spanish preferred).

A career at Thai Union is a unique experience to grow as a professional and as a person. You will join a global fast-growing, innovative, and entrepreneurial organization deeply committed to its people, its community, and the environment.

Every single one of our employees matter. We are always listening and giving our talent opportunities to grow, develop, and implement new ideas to make a difference. Our focus on corporate social responsibility and sustainability in a creative and dynamic environment, combined with great opportunities to lead progress, is a guarantee you will quickly develop your professional skills within a diverse & inclusive human-centered organization.

Thai Union is committed to providing equality of opportunity. If you require any reasonable adjustments to help support your application, please let us know.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.