Explorer - Butterfly Biosphere A

Butterfly Biosphere Explorer Job Description

Wage: $11-12/hour

Shift: Part time (15 hours per week). Mon-Sat. Includes some holidays.

Benefits: Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!

Summary: As an Explorer at Thanksgiving Point, you will play a key role in creating a world class experience for our guests! You will welcome, guide, and engage our guest’s curiosity as they explore Utah’s only Butterfly Conservatory. You will gain valuable experience and essential skills in customer service, retail, STEM, and programming. As you gain these learning experiences, helping kids of all ages, you will find increased compassion, curiosity and confidence in yourself. Please join our incredible team!

Responsibilities:

• Interact with and engage visitors of all ages to ignite transformative family learning, guide exploration, and encourage critical thinking.

• Provide exceptional guest service by monitoring and assisting guests with confidence.

• Run cashier at the front desk and gift shop.

• Facilitate inquiry-based learning experiences with curiosity.

• Collaborate with coworkers.

• Help maintain an orderly, safe, clean, and compassionate environment for our team and guests.

• Maintain a comprehensive knowledge of Thanksgiving Point venues and activities and communicate these effectively to our guests.

• Model curiosity to create positive, meaningful experiences and a place where multiple ideas are valued and explored.

• Assist guests as they explore and enjoy insects of all sizes and kinds, including and escape to our version of “Costa Rica”.

• Evaluate visitor experiences using appropriate tools and methodologies.

• Accept and include all guests as they are and welcome them without expectation or judgment.

• Adhere to all rules and regulations as necessary to assure safety for all guests and team members.

• Exemplify Thanksgiving Point’s mission, values, and policies with curiosity, compassion, and confidence.

• Other duties as assigned.

  
  

Requirements:

• Strong communication and great customer service, with collaborative approach to the workplace, and ability to give and receive constructive feedback.

• Ability to work patiently in high-activity, high-energy, noisy environments.

• Readily learn cash register, money handling, and facilitation best practices and skills.

• Comfort with initiating conversation with our guests and enforcing safety procedures with confidence, compassion, and curiosity.

• Physical demands may include lifting 25 lbs., climbing stairs, bending, standing for extended periods of time, and manipulating small objects.

• Comfortable working with and around insects and large crowds.

• Must be at least 16 years old.

• Must pass a background check.