What are the responsibilities and job description for the Lead Explorer - MACU Museum of Ancient Life position at Thanksgiving Point Institute Inc.?
Museum of Ancient Life Guest Experiences Lead Job Description
Wage : $13/hour
Shift : Part time. Must be able to work rotating day and evening shifts during the week, including Saturdays and Holidays.
Benefits : Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!
Responsibilities :
Interact with visitors of all ages at the Museum of Ancient Life at the front desk and inside the venue, to ignite transformative family learning and guide exploration.
Acts as main contact for team members in the absence of other members of management to resolve guest complaints, Tessitura questions, and other issues.
Support the Thanksgiving Point mission, values, vision and commitment to the visitor experience and community engagement in a venue that helps guests explore what life was like over 65 million years ago through more than 50 hands-on exhibits, like the Erosion Table, the Quarry Dig, Jurassic Jungle, and party rooms.
Responsible for supporting, training, mentoring and developing team members for admissions and facilitation.
Assist management team in day-to-day operations.
Follows systems and standards, including scripts that reinforce the institute goals while achieving sales goals, membership goals and business development.
Participates in a culture of ongoing learning, collaboration, innovation and creativity both within and across all departments.
Ensures that team members have the necessary tools to be successful.
Assists in keeping gift shop organized and stocked.
Exemplify Thanksgiving Point’s Mission, Values and Policies with compassion, confidence, and curiosity.
Other duties as assigned.
Requirements :
Excellent verbal and written communication skills.
Positive attitude including great guest service skills and abilities.
Ability to make decisions independently and work effectively as a team member.
Organized, reliable, kind, and professional at all times.
Able to stand on feet for long periods of time, lift 30 lbs., manipulate small objects, and speaks fluent English.
Experience in customer service, hospitality and/or youth leadership and museum experience preferred but not required.
One year of experience in a supervisory role.
High School Diploma or equivalent.
Pass a background check.
Be at least 18 years old.
Wage : $13/hour
Shift : Part time. Must be able to work rotating day and evening shifts during the week, including Saturdays and Holidays.
Benefits : Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!
Responsibilities :
Interact with visitors of all ages at the Museum of Ancient Life at the front desk and inside the venue, to ignite transformative family learning and guide exploration.
Acts as main contact for team members in the absence of other members of management to resolve guest complaints, Tessitura questions, and other issues.
Support the Thanksgiving Point mission, values, vision and commitment to the visitor experience and community engagement in a venue that helps guests explore what life was like over 65 million years ago through more than 50 hands-on exhibits, like the Erosion Table, the Quarry Dig, Jurassic Jungle, and party rooms.
Responsible for supporting, training, mentoring and developing team members for admissions and facilitation.
Assist management team in day-to-day operations.
Follows systems and standards, including scripts that reinforce the institute goals while achieving sales goals, membership goals and business development.
Participates in a culture of ongoing learning, collaboration, innovation and creativity both within and across all departments.
Ensures that team members have the necessary tools to be successful.
Assists in keeping gift shop organized and stocked.
Exemplify Thanksgiving Point’s Mission, Values and Policies with compassion, confidence, and curiosity.
Other duties as assigned.
Requirements :
Excellent verbal and written communication skills.
Positive attitude including great guest service skills and abilities.
Ability to make decisions independently and work effectively as a team member.
Organized, reliable, kind, and professional at all times.
Able to stand on feet for long periods of time, lift 30 lbs., manipulate small objects, and speaks fluent English.
Experience in customer service, hospitality and/or youth leadership and museum experience preferred but not required.
One year of experience in a supervisory role.
High School Diploma or equivalent.
Pass a background check.
Be at least 18 years old.
Salary : $13
