What are the responsibilities and job description for the Part-Time Admin and Customer Service Manager position at That 1 Painter Twin Cities?
Part-Time Admin and Customer Service Manager
Twin Cities, MN (Hybrid: Remote Occasional In-Office/Field)
Part-Time | Opportunity for Full-Time Hours with Growth
That 1 Painter of Twin Cities is growing—and we're looking for a dependable, organized, and proactive Admin and Customer Service Manager to join our team! Starting as a part-time role, this position has the potential to grow into a larger role as we expand.
You’ll work closely with and report directly to our Regional Director, Olivia Snyder, supporting both our internal operations and external client experience. If you thrive in a dynamic environment, enjoy keeping things organized, and love supporting others, this role could be a great fit.
Key Responsibilities:
Lead Management & CRM Coordination
o Manage all incoming leads through our CRM system
o Handle follow-ups via calls, emails, and texts
o Keep leads organized and updated in real time
o Assist with lead nurturing to maximize conversion
Scheduling & Estimating Support
o Coordinate estimate appointments for our sales and project teams
o Communicate with customers to ensure clear expectations and scheduling
o Support calendar management across the team
Project Management Support
o Provide admin support for ongoing painting projects
o Collaborate with Location Managers to ensure smooth project flow
o Assist with any day-to-day operational needs as they arise
Customer Service & Communication
o Serve as a point of contact for client questions and concerns
o Ensure top-notch customer communication throughout the client journey
What We’re Looking For:
Strong organizational and multitasking skills
Excellent written and verbal communication
Comfortable using CRM tools and learning new software
Previous experience in admin, customer service, or project coordination
Self-motivated with the ability to work independently and as part of a team
Flexible to work remote, with occasional in-office requirements
What We Offer:
Part-time role (with room to grow)
Hybrid work environment
Supportive team culture
Opportunity to help shape processes in a growing local business
Work directly with leadership and make a real impact
Ready to join a company that values professionalism, customer experience, and growth? Apply today and let’s paint a brighter future together with That 1 Painter of Twin Cities!
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 15 – 25 per week
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Saint Cloud, MN 56301
Salary : $15 - $20