What are the responsibilities and job description for the Head of Printing and Fulfillment position at The Academy?
About Us:
The Academy Fulfillment specializes in providing high-quality printing, fulfillment, and kitting services to businesses of all sizes. With a focus on innovation and operational excellence, we pride ourselves on being a trusted partner in fulfillment and printing.
We are seeking a proactive and results-driven Head of Fulfillment to lead and grow our fulfillment & printing operations. The ideal candidate will have a strong background in printing & fulfillment operations, client relationship management, and team leadership, with a focus on driving efficiency, innovation, and growth.
- Key Responsibilities:
- • Oversee all aspects of fulfillment and printing operations, ensuring alignment with company goals and objectives.
- • Source equipment such as printers, envelope printers, and cutters, and coordinate with vendors for maintenance and troubleshooting.
- • Manage client relationships, address service issues, and fulfill requests for new services, including printing, fulfillment, and kitting.
- • Monitor budgets and financial performance, ensuring profitability and sustainability.
