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Sales Engineer - ERP

The Access Group
Latham, NY Full Time
POSTED ON 1/20/2025 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Sales Engineer - ERP position at The Access Group?

Job Details

Job Description

Job Description
Description:

Join the Access family and see how we make software ideas become a reality! Our core value of love work, love life has been central to our success and we re looking for people to join us who share our passion for making things better every day.


What are we all about?

The Access Group is a leading provider of business management software to small and mid-sized organizations in the UK, Ireland, USA and Asia Pacific. A dynamic and innovative B2B SaaS company, Access is dedicated to delivering software solutions that help our more than 100,000 customers across commercial and non-profit sectors become more productive and efficient.

With 20 years of uninterrupted growth, we are seeking a Sales Engineer to support our growing Americas region.


About You:

As a Sales Engineer, you will play an instrumental role in helping customers solve their most complex challenges. You ll work directly with clients, translating their unique business needs into technical solutions while collaborating with our sales teams to drive success. This is an exciting opportunity to leverage both your technical expertise and your customer-focused approach to make a tangible impact.


This role requires a unique blend of technical expertise, customer-facing abilities, and sales support. If you have experience in software sales engineering, technical implementation, or solution consulting especially within industries like construction or finance this is the perfect opportunity for you. You ll bridge the gap between business challenges and technical solutions, managing client expectations while driving successful project outcomes. If you're ready to make a difference by helping clients solve their biggest challenges with innovative technology, we d love to hear from you!


Day to day, you will:

  • Understand Customer Needs: Grasp the business challenges of your clients and translate these into tailored technical solutions that address their unique requirements.
  • Design and Configure Solutions: Prepare and configure software to demonstrate how it can solve specific business challenges, customizing workflows and processes to deliver maximum value.
  • Engage in Client Presentations and Webinars: Conduct compelling client-facing demonstrations to showcase the power of Access s technology stack, whether in-person or via video conferencing.
  • Provide Sales Support: Work closely with sales teams to provide technical expertise, helping answer client questions and offering insights throughout the sales cycle to ensure successful outcomes.
  • Collaborate with Internal Teams: Build strong relationships with sales, marketing, product, and development teams to ensure alignment and anticipate customer needs.
  • Lead Solution Configuration: Configure and tailor software based on client specifications, ensuring the solution meets their business objectives. Customize proof-of-concept solutions to demonstrate value.
  • Drive Discovery Processes: Lead discovery sessions with prospects to deeply understand their challenges and ensure your demonstrations are targeted, impactful, and tailored to their specific needs.
  • Support RFPs and ITTs: Answer technical questions and provide expert advice during the bidding process to ensure our solutions are clearly articulated and aligned with client requirements.
  • Create Video Content for Digital Sales: Develop video content to support webinars, digital sales efforts, and promotional materials that highlight the value of our solutions.
Requirements:

Skills and Experience:

Required:

  • Bachelor s degree or equivalent experience in a relevant field.
  • Strong general software, IT, and construction knowledge. Financial experience is especially desirable.
  • Strong ability to understand and articulate how technology can solve complex business problems.
  • Exceptional communication skills, with the ability to simplify complex technical concepts for non-technical stakeholders.
  • Self-starter with the ability to manage multiple priorities and projects independently in a fast-paced environment.
  • Excellent problem-solving skills, with a customer-focused approach to overcoming technical and business challenges.
  • Strong organizational and time management abilities, with a keen attention to detail.
  • A collaborative mindset, with the ability to engage effectively across various internal teams and with clients.

Preferred:

  • Proven experience in a pre-sales, sales engineering, or software implementation role, ideally within the technology or SaaS space.
  • Experience in construction, accounting/finance, or similar industries is highly desirable.
  • Familiarity with RFP processes and creating technical responses.
  • Knowledge of IT systems, technical infrastructure, and software integration.
  • Ability to create engaging video content and other sales materials to support digital marketing strategies.

Please note that candidates must reside within the Eastern or Central time zones to ensure alignment with our core business hours and effective collaboration with our team.


Applicants must be eligible to work in the U.S. without sponsorship from the employer (e.g., H1-B visa) for this opportunity.


What does Access offer you?

We are a growing software company, and we deliver on what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference.


If you join our team, you ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you ll receive the following benefits and much, much more:

22 days paid time off

11 company paid holidays

Medical, dental & vision insurance

401(k) with 5% company match

Short-term and long-term disability insurance

Parental leave for birthing and non-birthing parents

Flexible work environment


Compensation: The base salary for this position ranges from $80,000 to $120,000 annually, with additional On-Target Earnings (OTE) potential. Final compensation will be determined based on a variety of factors, including location, qualifications, experience, and skill set.


The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.


Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let s make a difference together.


Love Work. Love Life. Be You.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $80,000 - $120,000

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