Bank Security Officer (24-80)

Bank Security Officer

College Station, TX

Summary:  The Bank Security Officer reports to the Bank’s Internal Auditor and is primarily responsible for developing, implementing and administering all aspects of the Bank Security Program in Florida and Texas.  This position administers security devices at banking center locations, serves as a liaison between Bank personnel and law enforcement authorities and assists in the completion of the annual audit program.   Advises Senior Management of emerging security and safety issues and works with Department Managers to mitigate such risks.  This position coordinates Associate activities and training to comply with the Bank Security Program and is required to be knowledgeable and skilled in all areas of the department in an effort to detect and reduce overall fraud.   

 Job Functions:

• Annual on-site visits to each banking center location to conduct training and inspection (i.e. Fraud prevention, bank robbery awareness, security/safety inspection and self-assessments).
• Maintain a working relationship with law enforcement authorities, including local, state and federal agencies.  Participate and attend approved information sharing meetings, fraud training and peer group seminars.
• Assist with completion of the annual audit program.
• Prepare annual Bank Security Report for submission to the Board of Directors
• Prepare the monthly Bank Security Update for the Directors’ Audit and Compliance Committee and the Enterprise Risk Management Committee.
• Maintain the Bank Security Incident Log and prepare incident reports timely.
• Review and validate Bank wide security procedures and policies.  Recommend and review enhancements with the appropriate Executives and Senior Managers.
• Same day response to security-related questions or problems.  Twenty-four hour availability for security emergencies, such as robberies, alarms or natural disasters.  Same day response to banking center questions relating to new accounts, suspicious activity or potential fraud.
• Assist in the identification of various fraud events in the early stages by working with all necessary departments, including but not limited to BSA, Compliance, Operations, Electronic Banking, Account Services and Information Technology.
• Perform annual security equipment review at all banking center locations.
• At least annually, verify that dialing 911 works at all banking center locations and that the 911 notification e-mail group receives the appropriate ShoreTel notices.
• Recommend security equipment replacements and upgrades to the appropriate Executives and Senior Managers.
• Coordinate maintenance of security equipment with the Information Technology Department.
• Verify that all traditional fire extinguishers and Halotron extinguishers in the server rooms are up-to-date.  Confirm the master fire extinguisher review schedule is accurate and no device is missed.
• Work with banking center Associates to correct security/safety findings.
• Investigate shortages and defalcations.
• Work closely with Information Technology and the appropriate vendor to ensure quality security equipment, competitive pricing and timely installation is completed.
• Make arrangements for removal of security equipment and/or cancellation of contracts, etc. for closed banking center locations.
• Work closely with designated Banking Center Security Officers to ensure:
  • They are trained in robbery awareness and post robbery reaction.
  • They maintain security/safety equipment and report equipment failures promptly.
  • They conduct monthly security meetings with Banking Center personnel.
  • They maintain recommended opening and closing procedures.
  • They report teller shortages promptly.
  • They maintain close liaison with local Law Enforcement.
  • They complete the monthly alarm system testing to verify all alarm points (hold-up buttons, door contacts, motion detectors, etc.) are operable.
• Participate in role-based security initiatives.
• Alarm system user maintenance and management.
• Alarm monitoring center user maintenance and management.
• Review video surveillance system and recommend any changes to the Information Technology Department.
• Work with the Information Technology Department to collect and validate all floor plans that include the master security layout (template provided by Diebold).
• Participate in all necessary committees.
• All other duties as assigned.

 Position Requirements:

• Bachelor’s Degree or equivalent work experience, preferably in a financial institution.   Industry standard certifications preferred but not limited to:  Certified Fraud Examiner and Microsoft Certified.
• 10 years of business, Bank/corporate security, planning and project management experience.
• Extensive knowledge of major security hardware and software components.  Experience with the following is preferred:  Diebold heavy equipment/safes, Verint digital surveillance, Dedicated Micros surveillance and electronic security (magnetic locks, alarm systems, motion detectors, cameras, etc.).
• Traveling within the Florida and Texas markets will be required.

 Key Qualifications:

• Excellent verbal and written communication skills and presentation skills.
• Excellent interpersonal skills and possesses a positive and patient demeanor to interact with users of varying technical skills and experience.
• Strong customer service, problem management and resolution, and organizational skills.