What are the responsibilities and job description for the IT Process Manager position at The Adecco Group?
IT Process Manager – Core Technology Infrastructure
Can be located in Kennesaw, GA, Chicago, IL or Richmond, VA.
Now Hiring! IT Process Manager – Join our dynamic team and drive operational excellence within Core Technology Infrastructure. We are seeking an IT Process Manager to optimize processes, ensure compliance, and enhance business efficiency. If you have expertise in process improvement, risk management, and technology services, this role is for you.
Job Overview
The IT Process Manager is accountable for the identification, development, management, and improvement of processes supporting strategic objectives within Core Technology Infrastructure. This role ensures that CTI effectively designs, integrates, and improves processes while meeting risk and compliance requirements. The IT Process Manager will collaborate with process owners, risk officers, compliance partners, and CTI lead4555ers to drive efficiency and effectiveness.
Key Responsibilities
- Lead assessments of risk and control environments, ensuring adherence to enterprise-wide standards
- Monitor and test controls, identifying issues and recommending process improvements
- Implement optimized controls and enhance Quality Assurance practices for business continuity
- Manage team performance and productivity for quality inspection reviews
- Ensure data accuracy and governance reporting through dashboard metrics
- Drive continuous process improvement and streamline CTI operations
- Assess business functions, define key processes, and address pain points
- Connect processes to customer and employee requirements
- Define and implement process controls to mitigate risk
- Analyze process performance and compliance for stability, capability, and predictability
- Train and mentor team members on process excellence and risk management
Required Skills and Experience
Preferred Qualifications
Why Join Us
Apply now and take the next step in your career as an IT Process Manager.
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Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
