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Kolo BIke Park BIKE RENTAL / CUSTOMER SERVICE / TECHNICIAN (age 18+)

The Adventure Center of Asheville
Asheville, NC Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/2/2025

Qualifications:

  • Must be at least 18 years old.
  • Must be eligible to work in the United States.
  • Excellent guest service, communication skills, and ability to work well with co-workers.
  • Capable of providing leadership and guidance to others.
  • Current certification in First Aid and CPR, or ability to obtain before first day of work.
  • Ability to complete park trainings to satisfaction of trainers
  • Excellent time management and risk management skills.
  • Comfortable speaking in front of large groups and working with participants of all ages.
  • Willingness to work weekends, holidays, long hours and irregular shifts.

Physical Requirements:

  • Ability to stand for long periods of time.
  • Must be in good physical condition for outdoor activities
  • Must be able to lift up to 50lbs.

Job Requirements:

  • Daily trail inspections.
  • Assist in routine shop activities.
  • Clean, Inspect, and Tune rental bikes.
  • Able to multitask during peak season.
  • Trail work / maintenance when needed.
  • Be a bike guide/instructor when needed.
  • Customer service skills
  • Responds promptly to any emergency situations that arise.
  • Misc support responsibilities.
  • Able to take direction well.
  • Must wear company Ts while on the job.
  • Part-Time Seasonal.

Ideally, this job will be part-time in the spring and fall and full-time during the summer, with the option for more hours if desired. The job’s main responsibilities will be handing out rental bikes, maintaining our rental fleet, checking in riders, and communicating with the bike park manager about further tasks. Trail work will be required at times as well

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