What are the responsibilities and job description for the Front Office Coordinator I position at The Affiliated Sante Group?
Job Description
Job Description
What We Do :
Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.
The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusivity. To achieve this success, it is essential that all members of our organization feel secure, welcomed, and respected. All members of our organization have a responsibility to uphold these values.
Sante is seeking a Part-Time Front Desk Receptionist is a presence for the members to interact with and assists with the daily operations of the Center. You will be responsible for encouraging member participation in groups as well as engaging with members (socialization, gets games started, initiates activities or discussions, etc.). The Program Assistant assists members in peer-to-peer support discussion (in person or on telephone) with personal issues or in groups; assisting with linkages to services and activities and people.
What You Will Do :
- Prepare client / doctors for weekly med clinics by preparing medication Review documentation forms for treating psychiatrist
- Enters initial prescription(s) for new consumers / patients
- Scan medication review sheets in Electronic Medical Record (EMR)
- Complete client profile and set up sponsor / insurance file and service authorization files with information received from Clinical or PRP Staff
- Complete outside request for medical records information from files according to established HIPAA and Corporate policies and procedures
- Verify client MA eligibility via EVS. Completes daily insurance verifications for existing consumers / patients
- Collect and deposit client co pays weekly
- Operate NEC multi-line telephone system and switchboard
- Retrieves messages from voice mail and transfer calls when appropriate, answers questions about organization and provides callers with the appropriate information
- Maintains and publishes telephone directory
- Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel and issue passes when required
- Coordinate and schedule / reschedule client med appointments
- Resolve office problems independently and facilitate solutions, confer with supervisor when necessary
- Prepares 60 and 90 day consumer activity reports for case management guidance and restructuring
- Prepares pre- discharge / discharge letters for inactive consumers / patients
- Order offices supplies and manage petty cash for multiple departments
- Attends and facilitates weekly clinical staff meetings
- Collect / Deposit PRP Residential Rental payments
- Completes weekly doctors acknowledgement sheets for consumers and residential programs
- Assist with processing therapist privileging forms
- Performs duties of filing, photocopying, scanning and faxing
- Participate in and complete all required trainings
- Check work e-mail according to agency protocol.
What Is Needed :
What You’ll Get :
We understand that no candidate is perfectly qualified for any job, and we believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.
The Santé Group is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify. http : / / www1.eeoc.gov / employers / upload / eeoc_self_print_poster.pdf
