What are the responsibilities and job description for the Client Service Specialist II ( Bilingual Preferred) position at The Agricultural and Labor Program Inc?
SUMMARY:
Provides community development guidance and case management for clients in assigned counties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following:
- Serves as a case management specialist/social worker with a client population.
- Monitors, evaluates, and maintains community service network in ALPI service areas.
- Determines client eligibility for available services.
- Guides clients in the completion of applications and the collection of information necessary to verify qualification for services.
- Provides information to the public on the availability of programs and activities.
- Works with other community based organizations and entities in providing referral services and in the establishment of partnerships. Also assists in promoting proper outcomes of case management clients.
- Coordinates with field staff from other departments in assigned counties in order to share ways of improving services to the community.
- Collects and documents all developed resources and submits for data input.
- Enters client information into appropriate database(s) and updates said database(s) with service information, case notes, etc., as required by policy and/or practice.
- Prepares purchase requisitions and/or voucher/check requests for payment of eligible services and expenses.
- Maintains a weekly log of obligated expenditures per network site.
- Maintains documentation of contacts at each network site.
- Collects documents depicting the mission, operations, and purposes of various group and organizational partnerships.
- Maintains an allocated budget for Polk County from Director for expenditure.
- Responds to needs of network sites relative to the delivery of department services.
- Provides training to network sites within each county for an efficient delivery of services to clients.
- Establishes and maintains an information referral system in order to provide clients services that are currently available within the community.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
None
