What are the responsibilities and job description for the Administrative Assistant - Outreach Team position at The Arc Central Chesapeake Region?
About Our Team
The Arc Central Chesapeake Region is a dynamic organization dedicated to providing person-centered supports for individuals with intellectual and developmental disabilities. As a Stakeholder Relations Specialist, you will be part of a collaborative team that is passionate about making a difference in the lives of others.
In this role, you will have the opportunity to work closely with the Self-Directed Services team to ensure seamless communication and support. You will also have the chance to develop your skills and expertise in customer service and technical support.
Key Responsibilities
- Provide exceptional customer service and support to stakeholders
- Respond to inquiries via phone, email, and tickets
- Resolve issues and provide technical guidance
- Collaborate with the Self-Directed Services team to ensure seamless communication and support
Requirements
We are looking for a highly motivated and organized individual who possesses excellent communication and technical skills. A high school diploma or equivalent is required, although a bachelor's degree in a related field is preferred.
Experience interacting with customers in a service-focused and informational environment is essential, and a strong background in customer service is highly valued.
