What are the responsibilities and job description for the Community Engagement Liaison position at The Arc Central Chesapeake Region?
Company Overview
The Arc Central Chesapeake Region is a dynamic regional organization providing person-centered supports for people with intellectual and developmental disabilities to live, work, and connect with their communities.
We advocate for equity and access for people with intellectual and developmental disabilities to live self-determined lives and foster opportunities towards self-sufficiency. Our mission is to support individuals with intellectual and developmental disabilities to reach their full potential and lead fulfilling lives.
Salary Information
This role is a full-time position located in our Linthicum Heights, MD Headquarters. This position includes paid professional development and continued education, as well as an award-winning total rewards package.
Job Description
As Stakeholder Relations Specialist, you will be the first point of contact for stakeholder calls, emails, and tickets received daily. You will require strong technical and communication skills to ensure all questions and concerns are addressed in a timely, professional manner. Active listening skills, diplomacy, and the ability to collaborate across the Self-Directed Services team will be essential to ensuring you are providing efficient and effective resolution strategies for stakeholders.
Required Skills and Qualifications
- 1 year of experience interacting with customers in a service-focused and informational environment
- High School Diploma or GED; BS in a related field preferred
Benefits
This position offers an award-winning total rewards package, including paid professional development and continued education. We highly encourage all employees to become fully vaccinated against COVID-19 and other communicable diseases.
About The Arc
The Arc Central Chesapeake Region is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at The Arc will be based on merit, qualifications, and skills.
