What are the responsibilities and job description for the Stakeholder Partnerships Coordinator position at The Arc Central Chesapeake Region?
Job Summary
We are seeking a highly motivated and experienced Customer Service Specialist to join our Self-Directed Services team. As Stakeholder Relations Specialist, you will be responsible for providing exceptional customer service and support to stakeholders, resolving issues in a timely and professional manner.
Key Responsibilities
- Provide excellent customer service and support to stakeholders via phone, email, and ticket system
- Respond to stakeholder inquiries and resolve issues in a timely and professional manner
- Collaborate with the Self-Directed Services team to ensure efficient and effective resolution strategies for stakeholders
Requirements
- 1 year of experience interacting with customers in a service-focused and informational environment
- High School Diploma or GED; BS in a related field preferred
About Us
The Arc Central Chesapeake Region is a dynamic regional organization providing person-centered supports for people with intellectual and developmental disabilities to live, work, and connect with their communities. We advocate for equity and access for people with intellectual and developmental disabilities to live self-determined lives and foster opportunities towards self-sufficiency.