What are the responsibilities and job description for the Transportation Coordinator position at The ARC of Greater New Orleans?
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Summary
The Transportation Coordinator supports the transportation department by managing administrative tasks related to logistics, scheduling, and documentation. This role ensures efficient operations within the transportation team. It requires strong organizational skills, effective communication abilities, and keen attention to detail to meet both operational goals and regulatory requirements.
Essential Job Functions
- Prepare and maintain accurate transportation documentation
- Keep organized files and records of data input and updates for easy retrieval.
- Maintain accurate records and documentation related to transportation compliance activities
- Coordinate schedules for transportation routes, ensuring efficient use of resources and timely service
- Serve as the primary point of contact for drivers, clients, and caregivers regarding transportation inquiries and updates
- Input and maintain transportation data in relevant software systems, ensuring accuracy and compliance with company standards. Handle sensitive and confidential information with discretion and maintain data security
- Assist in ensuring that all transportation activities comply with local, state, and federal regulations
- Monitor and manage inventory levels of transportation supplies and materials, placing orders as necessary
- Address and resolve administrative issues related to transportation operations promptly
- Provide backup support for the front desk
- Ensure all vehicles have the necessary credentials and documentation
- Assist the PT Transportation Drivers with the transportation of the fleet.
Competencies
- Strong organizational abilities and experience in multitasking
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in what can be, at times, a fast-paced environment
- Detailed-oriented with strong problem-solving skills
- Ability to work in a fast-paced environment and handle stressful situations calmly and efficiently.
- Flexibility with work hours may require evening, weekend, or on-call availability.
Education/Experience Requirements
- A high school diploma or equivalent
- Previous experience in an administrative role, preferably within the transportation industry
- An associate or bachelor’s degree in logistics, business administration, or a related field preferred
- A valid driver's license and clean driving record
Working Conditions & Physical Demands
- Able to lift up to 25 pounds
- Able to sit at a desk for prolonged periods of time
- Able to operate a motor vehicle for prolonged periods of time
- Standard office environment with occasional travel to move vehicles
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. This job description shall not constitute or be construed as a promise of employment or as a contract between The Arc of Greater New Orleans and any of its employees.
