What are the responsibilities and job description for the Director of Hotel Operations position at The Arcadian Brookline?
Dream Big with The Arcadian Brookline
We are a world-class hospitality company, always pushing the boundaries of innovation and excellence. If you share our passion for delivering exceptional guest experiences, we want to hear from you!
About the Position:
The Director of Operations is a key member of our executive team, responsible for driving hotel profitability through revenue generation, cost control, guest satisfaction, and employee development. This exciting role requires a strong focus on front office operations, including training, scheduling, and daily duties. You will work closely with department heads to ensure seamless day-to-day operations and foster a positive, inclusive work environment.
Your Essential Responsibilities:
- Develop and implement effective strategies for driving revenue growth and cost control.
- Lead weekly staff meetings, focusing on training, goal setting, and recognition of outstanding performance.
- Maintain accurate records and reports, ensuring timely submission to corporate offices.
- Develop and implement comprehensive training programs to enhance employee skills and knowledge.
- Foster a culture of continuous improvement, encouraging open communication and collaboration among team members.
- Monitor and address any issues or concerns related to guest satisfaction, employee engagement, or operational efficiency.
Why Join Us?
We offer a dynamic work environment that supports professional growth and development. As a member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative, supportive work environment.
- The chance to work with a talented, experienced team.
- The opportunity to make a real impact on guest experiences and business results.
