What are the responsibilities and job description for the Hotel Administrator position at The Arcadian Brookline?
Welcome to The Arcadian Brookline
We are a premier hospitality company dedicated to delivering exceptional guest experiences. Our team is passionate about providing unparalleled service, ensuring every guest feels valued and cared for throughout their stay.
About the Role:
The Director of Operations plays a vital role in maintaining our high standards of excellence. As a member of our executive team, you will be responsible for overseeing front office operations, including training, scheduling, and daily duties. You will work closely with department heads to ensure seamless day-to-day operations and drive hotel profitability through revenue generation, cost control, and guest satisfaction.
Your Key Responsibilities:
- Collaborate with department heads to develop and implement effective strategies for driving revenue growth and cost control.
- Lead weekly staff meetings, focusing on training, goal setting, and recognition of outstanding performance.
- Maintain accurate records and reports, ensuring timely submission to corporate offices.
- Develop and implement comprehensive training programs to enhance employee skills and knowledge.
- Foster a positive, inclusive work environment that encourages open communication and collaboration among team members.
- Monitor and address any issues or concerns related to guest satisfaction, employee engagement, or operational efficiency.
What We Offer:
We are committed to providing a dynamic work environment that supports professional growth and development. As a member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative, supportive work environment.
- The chance to work with a talented, experienced team.
- The opportunity to make a real impact on guest experiences and business results.
